When I called to confirmed my appointment the day before I was told we must pay in full for procedures but I had already put down $1000 at the time of the scheduling. Billing said that if I did not pay in full by 5 pm the day before The appointment would be cancelled. This is not what I was told during scheduling and also I could pay the rest when I checked in. Billing and scheduling did not communicate the same information.
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Lea was so kind and thoughtful
Verified User
•
Dec 12, 2025
5.0/5
5.0/5
Incredible team (dr Leland at Georgetown)
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Everyone from the front desk staff, assistants and Dr. Leland were awesome. Very professional but also friendly. Totally put this nervous Nelly at ease. I would definitely recommend this practice to family and friends.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Professional and efficient
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
I called to talk to Dr Leland’s nurse to ask about all the Tori. She assured me upper was included but when I got to surgery it wasn’t included. I wouldn’t make think she would have checked chart or ask the Dr.
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
I absolutely loved my experience with Austin Oral Surgery. Everyone was so kind and took such great care of me. Dr Leland was so skilled, knowledgeable and fun to talk to. If you want an incredible and comfortable dental experience, I highly recommend Austin oral surgery in every way.
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Dr. Cain & the whole staff have always been great. That is why I always come back to Dr. Cain & staff. That are amazing
When I called to confirmed my appointment the day before I was told we must pay in full for procedures but I had already put down $1000 at the time of the scheduling. Billing said that if I did not pay in full by 5 pm the day before The appointment would be cancelled. This is not what I was told during scheduling and also I could pay the rest when I checked in. Billing and scheduling did not communicate the same information.
Verified User
•
Dec 20, 2025
5.0/5
5.0/5
Lea was so kind and thoughtful
Verified User
•
Dec 12, 2025
5.0/5
5.0/5
Incredible team (dr Leland at Georgetown)
Verified User
•
Dec 4, 2025
5.0/5
5.0/5
Everyone from the front desk staff, assistants and Dr. Leland were awesome. Very professional but also friendly. Totally put this nervous Nelly at ease. I would definitely recommend this practice to family and friends.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Professional and efficient
Verified User
•
Nov 22, 2025
5.0/5
5.0/5
I called to talk to Dr Leland’s nurse to ask about all the Tori. She assured me upper was included but when I got to surgery it wasn’t included. I wouldn’t make think she would have checked chart or ask the Dr.
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
I absolutely loved my experience with Austin Oral Surgery. Everyone was so kind and took such great care of me. Dr Leland was so skilled, knowledgeable and fun to talk to. If you want an incredible and comfortable dental experience, I highly recommend Austin oral surgery in every way.
Verified User
•
Nov 21, 2025
5.0/5
5.0/5
Dr. Cain & the whole staff have always been great. That is why I always come back to Dr. Cain & staff. That are amazing