I went in to Mitsubishi because my brakes were squeaky and I could feel when I would brake that there was an issue with my car. When I brought in they told me that I needed new rear brakes and rotors. I approved the services and thought the issues had been resolved. After leaving the brakes continued with the loud squeaky noise and when braking the car felt like the brakes were not taking. I do not feel safe driving my car.I called and left a message to the services department. The next day the Manager reached out to me to schedule a time next week to bring my car in to have my car looked at. I appreciate that my call was returned and that the Manager showed concerned for my issues.The Manager and the Representative that assisted me were welcoming and very friendly.
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
I thank Toby and Britney for good their cooperation.
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
Charle Harris had to deal with my shit for 3 weeks and I finally got a car for the meantime. He even step up to help me out. Thanks again CharlesCharle Harris was very helpful and even step up to help me out. Thanks again Charles
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
First class customer service and it’s always a pleasure to have Tobi assist me
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Toby is always very helpful . Knows his job very well. He deserves a big bonus
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
As always I appreciate Mr. Tobby warm welcomeThank you Mr. tobby Faddoul for your wonderful customer service
Verified User
•
Dec 1, 2025
5.0/5
5.0/5
The service advisor is the best in the business. He is the reason I continue to get my car serviced here.The service department is the best.
Verified User
•
Nov 29, 2025
5.0/5
5.0/5
Everything that was done to the vehicle the representative took the time to explain. For me that’s of up most importance and he nailed it.Reception and customer service was excellent
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
... Charles, the salesman was top-shelf, professional, courteous, and very respectful of my time.... Excellent customer service from Charles, the Sales Consultant. Excellent customer service from BG, the Finance Manager. Excellent customer service from Michel, the Finance Assistant. Excellent vehicle cleaning by the Clean Car Crew.
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
Everything was great! Toby goes over and beyond great customer service!! So helpful every time I’m in.Great service all the time. Toby is wonderful every time I am there.
I went in to Mitsubishi because my brakes were squeaky and I could feel when I would brake that there was an issue with my car. When I brought in they told me that I needed new rear brakes and rotors. I approved the services and thought the issues had been resolved. After leaving the brakes continued with the loud squeaky noise and when braking the car felt like the brakes were not taking. I do not feel safe driving my car.I called and left a message to the services department. The next day the Manager reached out to me to schedule a time next week to bring my car in to have my car looked at. I appreciate that my call was returned and that the Manager showed concerned for my issues.The Manager and the Representative that assisted me were welcoming and very friendly.
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
I thank Toby and Britney for good their cooperation.
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
Charle Harris had to deal with my shit for 3 weeks and I finally got a car for the meantime. He even step up to help me out. Thanks again CharlesCharle Harris was very helpful and even step up to help me out. Thanks again Charles
Verified User
•
Dec 6, 2025
5.0/5
5.0/5
First class customer service and it’s always a pleasure to have Tobi assist me
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
Toby is always very helpful . Knows his job very well. He deserves a big bonus
Verified User
•
Dec 3, 2025
5.0/5
5.0/5
As always I appreciate Mr. Tobby warm welcomeThank you Mr. tobby Faddoul for your wonderful customer service
Verified User
•
Dec 1, 2025
5.0/5
5.0/5
The service advisor is the best in the business. He is the reason I continue to get my car serviced here.The service department is the best.
Verified User
•
Nov 29, 2025
5.0/5
5.0/5
Everything that was done to the vehicle the representative took the time to explain. For me that’s of up most importance and he nailed it.Reception and customer service was excellent
Verified User
•
Nov 28, 2025
5.0/5
5.0/5
... Charles, the salesman was top-shelf, professional, courteous, and very respectful of my time.... Excellent customer service from Charles, the Sales Consultant. Excellent customer service from BG, the Finance Manager. Excellent customer service from Michel, the Finance Assistant. Excellent vehicle cleaning by the Clean Car Crew.
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
Everything was great! Toby goes over and beyond great customer service!! So helpful every time I’m in.Great service all the time. Toby is wonderful every time I am there.