Toby great customer service 🤘!Great customer service

There is a noise when I step on the gas pedal I went to this dealership for this issue 5 times he(tobi) made me pay around $600 even though the car is on 70,000 miles and it clearly say”if it is under a 100,000 miles and 10 years it is covered.the car is not even fixedMr tobi is a person I don’t wanna see ever I even saw other customers upset with him. They even mess up the driver side door and I had to take it to the local shop to get it fixed and spend more money. I asked him if there is someone else I can talk to he said he is the boss and there is nobody else above him.I wish him well but he is a very bad guyEvery time they bring my car it’s more problemsVery bad experienceHe (Mr tobi always give me the day that’s convenient for him not the other way aroundI bought a brand new car and he(tobi) told me I didn’t have warranty and made me pay for the service and that still didn’t fix the problem I went to this dealership 5 times and it’s more problems every time I go there very bad experience I regret buying this car and dealing with this tobi guy he is the worst.

The customer service representative, Toby, is excellent. He's very helpful. He deserves a promotion!

Prices can be much higher than others. For example- I took my alignment elsewhere because you charge $189 and they $129….Service component is top flight. Scheduling easy. Tobi knows how to treat customers.

I am just used to my vehicle being washed after service is done. Other than that, everything else was fine.Tobi was great as always, I just think the car washes need to be improved on. It’s a great addition, because alot of the times I can’t get my car washed during the week for being too busy. It helps me out for sure!Customer service is great! And the service department is very transparent about work that is needed for my vehicle.

Outstanding service! Thank you Toby!Toby from Mitsubishi in Manassas is the only reason why I would return my business to Mitsubishi

For my 30K service on Mitsubishi Outlander, AutoGiants provided great services with top notched professionalism. They provided great recommendations to help my vehicle stay in great condition. Toby & Tim are a great duo in quality service and valuable information about vehicle maintenance. Keep up the good work!!!Consistency - AutoGiants Mitsubishi Manassas always provide premium service to their customers. The staff is always professional and straightforward with what you services you need. They always go above and beyond

Toby great customer service 🤘Great customer service

I would like to thank Tobi, the service manager for his courtesy and professional care.

Excellent experience all around. Great and helpful employees! Thank you!Excellent service from the moment I called to set up the appointment! Every employee we interacted with was friendly, helpful, and professional. My car was taken care of in a very decent timeframe and the waiting/lounge area was comfortable and set up with drink and snack machines. This was our first time here and it was a great experience. The employee that took care of checking us in was great! Very friendly and helpful.