My technician Victor was very professional. He was on time, communicative, friendly and over all great at his profession. He was able to service my vehicle while informing me of the specifications need to efficiently operate it. He provided great recommendations for future maintenance. I would definitely suggest his services to others.

i would appreciate someone contacting me regarding the repair - the clips on the cover for the airbag are broken we would like it repaired

I appreciate your service coming to my house! Tech arrived on time and did an excellent job.

The website of automation needs a lot of improvement. It gives you a few choices on what is wrong with the car and there no "other" so customer could spell it out or say "I dont know what the problem is" so a diagnostician could be sent. I paid 159 dollars at the website thinking it was the alternator that was wrong when in fact it was a weak battery. Also the driver came alone with a van and without equipment including no battery. The website says our technicians come in fully loaded. It was a waste of time and waste of money

Service was outstanding.

Victor was good he knows what he’s doing, very neat and organized

Victor arrived in time and was very helpful with my vehicle. He was very thorough and finished the job sooner than expected. He made sure that I understood the repair and the condition of the vehicle. I would love to have him again.

Everything was perfect

Airbag light came on after service was done

after installing a new airbag, due to an airbag recall on my vehicle, an airbag hazard light appeared on my dashboard, which was not there before! He said he could not get it to turn off and that I had to go to Mercdes dealership! What was the point of them coming out if they are not able to fix my car and I still had to take it to the dealership anyway? I would not use this service again.