Mason was fantastic in assisting me. Professional and efficient.
Anonymous
•
Apr 24, 2025
5.0/5
5.0/5
Lewis did the work on my truck and he was very Knowledgeable and professional. I was totally blown awaywhen he brought my truck back into consciousness. I've had automation mobile mechanics work on my truck several times for different reasons.And they were totally worth the money and the time needed. I will always call them with their excellent Services provided, Thanks again!!!!!
Anonymous
•
Mar 29, 2025
1.0/5
1.0/5
I want to begin with stating our technician was great. He was pleasant. However, I was notified 30 minutes prior to the end of the appointment window that my service was being rescheduled to another time slot. My appointment was rescheduled without my knowledge. This is unacceptable as the time slot wouldn’t work for me. What if the technician just shown up during the new time? Luckily I was able to rearrange my entire day AGAIN and kept the appointment. However, on top of the schedule issue , I was charged almost $200 for my service, which was covered by my Auto Nation warranty. I did eventually get this refunded several days later when it was confirmed I had the warranty, but being charged when I had the warranty is unacceptable. Do better to your customers.
Mason was fantastic in assisting me. Professional and efficient.
Anonymous
•
Apr 24, 2025
5.0/5
5.0/5
Lewis did the work on my truck and he was very Knowledgeable and professional. I was totally blown awaywhen he brought my truck back into consciousness. I've had automation mobile mechanics work on my truck several times for different reasons.And they were totally worth the money and the time needed. I will always call them with their excellent Services provided, Thanks again!!!!!
Anonymous
•
Mar 29, 2025
1.0/5
1.0/5
I want to begin with stating our technician was great. He was pleasant. However, I was notified 30 minutes prior to the end of the appointment window that my service was being rescheduled to another time slot. My appointment was rescheduled without my knowledge. This is unacceptable as the time slot wouldn’t work for me. What if the technician just shown up during the new time? Luckily I was able to rearrange my entire day AGAIN and kept the appointment. However, on top of the schedule issue , I was charged almost $200 for my service, which was covered by my Auto Nation warranty. I did eventually get this refunded several days later when it was confirmed I had the warranty, but being charged when I had the warranty is unacceptable. Do better to your customers.