I was diagnosed by a Doctor, for a problem the drug company is to help with and Avera denied the claim for a different reason. Zepbound by Lilly is for sleep Apnea, but it is a GL1. I'm sorry but I need it for snoring. That's exactly what they specify it's for.
Verified User
•
Jul 27, 2026
5.0/5
5.0/5
There does not need to be any change.
Verified User
•
Jul 22, 2026
3.0/5
3.0/5
Sierra was EXTREMELY helpful!! Wow give her a raise. Her tone was friendly as well. You got a good one!!
Verified User
•
Jul 20, 2026
3.0/5
3.0/5
Great customer service! One of the best phone calls for help I have had in years! Thank you
Verified User
•
Jul 17, 2026
5.0/5
5.0/5
The rep in Arizona was top notch, and was able to solve my card issue.
Verified User
•
Jul 15, 2026
4.0/5
4.0/5
Bonnie was fantastic in resolving my issue. She listened intently and went into action to ensure the issue was resolved. I am very appreciative of her care, concern, and swift action.
Verified User
•
Jul 10, 2026
3.0/5
3.0/5
We shouldn’t be told where we can get our medicine. And you speciality pharmacy aren’t convenient for anyone that works normal or Regular hours or for people who live or work on the east side of Sioux Falls.
Verified User
•
Jul 10, 2026
4.0/5
4.0/5
The customer service rep was absolutely wonderful.
I was diagnosed by a Doctor, for a problem the drug company is to help with and Avera denied the claim for a different reason. Zepbound by Lilly is for sleep Apnea, but it is a GL1. I'm sorry but I need it for snoring. That's exactly what they specify it's for.
Verified User
•
Jul 27, 2026
5.0/5
5.0/5
There does not need to be any change.
Verified User
•
Jul 22, 2026
3.0/5
3.0/5
Sierra was EXTREMELY helpful!! Wow give her a raise. Her tone was friendly as well. You got a good one!!
Verified User
•
Jul 20, 2026
3.0/5
3.0/5
Great customer service! One of the best phone calls for help I have had in years! Thank you
Verified User
•
Jul 17, 2026
5.0/5
5.0/5
The rep in Arizona was top notch, and was able to solve my card issue.
Verified User
•
Jul 15, 2026
4.0/5
4.0/5
Bonnie was fantastic in resolving my issue. She listened intently and went into action to ensure the issue was resolved. I am very appreciative of her care, concern, and swift action.
Verified User
•
Jul 10, 2026
3.0/5
3.0/5
We shouldn’t be told where we can get our medicine. And you speciality pharmacy aren’t convenient for anyone that works normal or Regular hours or for people who live or work on the east side of Sioux Falls.
Verified User
•
Jul 10, 2026
4.0/5
4.0/5
The customer service rep was absolutely wonderful.