I think Avera is making great strides in simplifying a very complex process.

? Being able to get Med’s ? Answered on how much they $ without having to make multiple calls

It seems like what prescription drugs cost is a mystery. It would be nice to have a more clear way to know what a prescription cost before getting it filled.

Pleasant experience.

Sierra was amazing and helped quite a bit.. and was very understanding to my needs

Make everyone be as good & thorough as Sierra

Would love to have my xcopri paid for

Sierra was great, friendly and answered all my questions.Unhappy with the fact my sons epipen for his severe peanut allergy are not covered and will have to rethink our insurance plan in the future.

The representative i had did a fantastic job!! Anove and beyond!!

No improvement suggestions, I just want to give a shout out to the lady (I don’t remember her name) I spoke with about my prescriptions before I go on my trip. She was tremendously helpful, professional, and so very friendly and refreshing to talk with. Thank you!