Mine was an unusual purchase as I saw the car on line and at Audi in Ayr but live hundreds of miles away. Scott was excellent and made all the arrangements by phone and e-mail. He provided me with 2 video tours of the vehicle so that I could have a better look and he explained the features. The car was transported by truck so that it retained its newness and original delivery mileage. Given the Covid restrictions, the arrangements were an excellent alternative as I couldn't visit the dealership. Many Thanks

Stress free.

All went smoothly

As my car was due for its annual service, this was going to be a problem for me. As the service centre is 30 + miles from my home, this would tale me approx. 45 mins to drive there, then wait for the car to be serviced, which could take 2 to 3 hours if everything was okay, then a 45 minute drive home, which meant that I could be away from home for over 4 hours. As my wife has had several small strokes, I explained this to a lady over the phone, she assured me there would not be a problem, as my car would be picked up from my home, then delivered back to me when it was serviced' This arrangement was a blessing to me, as I would have been very anxious about leaving my wife for that length of time. Also, I have received e mails from "LOOKERS" just to see if everything has been alright with the car. Thank You.

Scott Mitchell was very helpful and went out his way to help us.

Well done

Clive was fantastic, after a not so great experience at another branch, he restored our faith in Lookers. Start to finish, he did what he said he would, called when he said he would and everything ran smoothly

Very pleased with the service i received from Audi Ayr Friendly and professional

Good communication from facility.

Very well looked after during the service,thank you.