Left a message with receptionist for your sales person to call us back but was ignored.

Never received a quote by emailEither for Q3 on forecourt or Q2 you could get for me from Newcastle. Still waiting but have done business elsewhere. You also offered a lot less money for my car than other garages locally.

Service and support from sales team was 1st class

Sent a video clip of car in showroom and enquiry dealt with very speedily. Followed up professionally and courteously and when informed I had sourced my Audi Q4 from another dealer salesman hoped I would enjoy my car

Ayr Audi,We were pleased with the handover and have enjoyed using our Q4 Sportback e-tron since.However, ( and I guess this is partly our fault for not physically checking at handover) we recently ( 28/10/2025) had a rear tyre blowout due to debris on the road ruining the tyre.On checking the rear compartment there was no compressor for emergency re inflation nor any tyre sealant kit, which is supposed to be included.We were stranded roadside until recovery could take us and the car home, whilst ordering a replacement tyre for home fitment 2 days later.The tyre almost certainly would not have been able to be sealed even temporarily with this kit, but a simple puncture would have left us just as unnecessarily disabled.Can Ayr Audi say where this kit went? And /or replace it with the one we should have been equipped with?RegardsDave Thomasson

Ryan was patient and very helpful.

10 out of 10

George was very accommodating and our request and test drive was very good

I had the pleasure of speaking with George Milton, who was pleasant and extremely knowledgeable.

Lachlan was brilliant really attentive and gave us a great experience