Please see my recent email to the following.GaryArneill@Lookers.co.uk

Great customer service from Clare and Gordon.

Booked in for service and MOT. You were unable to carry out the service due to a problem in the workshop. Service now booked for Monday 27th.

First class service from Michael Yandell

My expectations were exceeded this time due to staff taking the time to check if the car required any updates or additional work not covered by the plan before booking in and giving an estimated cost and completion time.

My wife and I both bought cars from Matthew Comiskey. He was first class to deal with. Knowledgeable, helpful and pleasant. I would buy from Matthew again.

Have always found Ayr Audi to be very helpful

All good

Sales exec Brittany Simpson was extremely helpful and accommodating, she went above and beyond.

I found the experience rather confusing. I was told no fault could be found, but also that there was a fix in process relating to a known fault. Is there or is there not a fault. I am sure there is because the car is not functioning as it should. An error message came up on the dashboard, so it must have been recorded on the system log - unless that too is faulty.