Would have bought a car but could not get out of existing contractual obligation. Will return in future .

Very happy with everything. 1st class experience

Sales Executive Louise Keenan was very helpful during the new car process. Would definitely recommend to family and friends.

My car was in for a warranty repair which took longer than expected. When I was contacted to inform me that the vehicle was ready to be uplifted, it was too late in the day to organise a lift to the dealership. This put me in a difficult position regarding commitments that evening and the following morning. Gordon (Service Dept) kindly organised for a member of staff to pick me up from home and take me to the dealership to uplift my car, just before closing. This was a gesture that was hugely appreciated, especially so late in the day. Thank you.Re an earlier question regarding a video, I did receive a link to view the video but it was unavailable.

I have already completed an Audi survey for this visit

Car valet team are really good..

Quick and easy and really appreciated having car washed in this awful weather.

Slightly embarrassed as once we left car at dealers showroom we received a call to inform us our service plan had been cancelled, returning to showroom I contacted customer service at finance and after a long discussion it was identified that who ever took my details when completing the service plane had put 1 digit of bank details in wrongly, a bit strange when our car finance comes of the same account, however the guy helped us rectify this and thank you to him, however I would have thought that a phone call or text to inform us of the cancellation would have been expected prior to our visit to the Audi showroom and save the embarrassment it caused us.

Matthew was really helpful and patient. In the end I took the decision not to go for the car (it broke my heart) but I just could not justify the extra expense when my A7 is still a lovely car.

Clive, my contact at Ayr Audi. Is a very knowledgable and professional operating in a unique, supported and comfortable environment, with any question asked there was always a straight answer. Given firm advise and back history which is presented in a manner never to embarrass or confuse the question. Clive I found to be very helpful and indigenous to the chat with an Intrest on how my day has been, asking I found was his way of getting to know his customers, which is a small gesture in its self with a big friendly approach. Fallow-up courtesy call, post delivery echo's his out of the box customer care experience very courtious to take time out of his day / weekend and day off, We'll done Clive and to your success at Audi Ayr looking forward to seeing you with the next car keep in touch