It's a typical scheduling process as most have.Not less satisfied, but very typical of other facilitiesI think I was in the ladies room when my vehicle was finished. I went to find the service rep when I noticed my car outside the window and I wasn't called to checout. I am unsure how they didnt not notice the squeal sound in reverse that started after it was in the shopThe recall item on my vehicle was very vague and little information was available. However, since getting my vehicle back it now makes a noise when in reverse, whereas before it was a very quiet driving experience.

I could tell they washed it but it was an awful wash. It still had dirt all over where they wiped it. I spent almost $1,000 on my vehicle for that one appt. I would have thought they would have washed it better. Everything else was perfect. Everyone was so nice and my outlander was great

Gracie is always very accommodating and makes sure everything is shine right. Never a worry!I made an appointment the day before and I was in and out in less than 2 hours!

The entire process was smooth and George was amazing.

This is my second vehicle purchased from Bakersfield Mitsubishi, very happy with the service and my new 2025 Outlander

Great Job everytime!!!People are always Great an knowledgeable!!!

Overall great experience but there was one minor detail that I disliked. My car was given to me very clean but the smell I did not like. Now the smell is not bad what so never it is just a personal preference. Maybe you can as customer if they like a specific scent they like would be a nice consideration.It was all because of Marlon Mayen that I had such a wonderful experience. Marlon made the process feel stress-free, transparent, and honest right from the start. He patiently addressed all of our inquiries, took the time to fully explain everything, and never once made us feel hurried or under pressure. His sincere concern and professionalism were truly remarkable; he went above and beyond to ensure that we comprehended each step and were comfortable with the choices we made.Marlon put a lot of effort into finding us the ideal car after carefully listening to our needs. He ensured that everything went smoothly, openly, and according to our requirements. In this field, it's uncommon to find someone who blends expertise, integrity,Marlon made the process feel stress-free, transparent, and honest right from the start. He patiently addressed all of our inquiries, took the time to fully explain everything, and never once made us feel hurried or under pressure.He made what might have been a tense situation exciting, fun, and unforgettable. I sincerely appreciate his assistance and commitment. Anyone looking for a car should definitely check out Marlon; you'll be in good hands.

Create little Mitsubishi Outlanders (toy cars) as tokens for the kids similar to Hot Wheels and Mitsubishi just might out do themselves with creating generational Mitsubishi car owners! LOLThe Mitsubishi staff in Bakersfield takes pride in delivering excellent service as the should in order to model what it takes garner their accolades and success.

Great atmosphere and everyone that I came in contact with had good vibes. Shivam listened to what I was looking for and he came thru with an even better deal for me. I really appreciate the team there.

No comments neededService was great. Waiting area was clean and comfortable. Grace P., service rep, was excellent in your service department. I have had her twice and will always request her.