The website booking doesn’t go to the desk front booking! I booked a 9 am Monday morning appt got there and they never got my booking so I had to reschedule for the next day because someone else had the appt and when I tried to call before booking the Monday appt, no one answered the phoneShane was absolutely great! He kept me updated on my timeframe of service while there! I appreciated thatWho ever changed my oil this time must’ve spilled some on the engine because of the smell of burnt oil when I drove it! Then where they put my sticker for oil change they left black greasy hand prints on my light gray interior by the window frameGet that website for booking appointments straight! People’s time is valuable and everyone doesn’t have the time to reschedule always! And get an answering service to be able to leave a message when no one is at the desk
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
every one of my visit to banister was very satisfactory.......
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
You're service and scheduling was great.
Verified User
•
Feb 26, 2026
4.0/5
4.0/5
Check out person wax riude
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
They was very nice there and made sure I was ok during wait
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
They did a great job! Found an issue that was still under warranty and fixed it no questions asked! They returned the vehicle clean and ready to go. Attention to detail and the customer!They always go above and beyond to make it a positive experience.
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
Quick and easy check in and car was taken care of in a timely manner.
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
All satisfiedThe staff is friendly and professional they make you feel good about bring my car there and I don’t have too set and wait a long time
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
It’s always room to improve but my service was great and excellent can’t wait to come backNice and explains everything and answers Al your question and concerns
The website booking doesn’t go to the desk front booking! I booked a 9 am Monday morning appt got there and they never got my booking so I had to reschedule for the next day because someone else had the appt and when I tried to call before booking the Monday appt, no one answered the phoneShane was absolutely great! He kept me updated on my timeframe of service while there! I appreciated thatWho ever changed my oil this time must’ve spilled some on the engine because of the smell of burnt oil when I drove it! Then where they put my sticker for oil change they left black greasy hand prints on my light gray interior by the window frameGet that website for booking appointments straight! People’s time is valuable and everyone doesn’t have the time to reschedule always! And get an answering service to be able to leave a message when no one is at the desk
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
every one of my visit to banister was very satisfactory.......
Verified User
•
Mar 18, 2026
5.0/5
5.0/5
You're service and scheduling was great.
Verified User
•
Feb 26, 2026
4.0/5
4.0/5
Check out person wax riude
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
They was very nice there and made sure I was ok during wait
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
They did a great job! Found an issue that was still under warranty and fixed it no questions asked! They returned the vehicle clean and ready to go. Attention to detail and the customer!They always go above and beyond to make it a positive experience.
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
Quick and easy check in and car was taken care of in a timely manner.
Verified User
•
Jan 31, 2026
5.0/5
5.0/5
All satisfiedThe staff is friendly and professional they make you feel good about bring my car there and I don’t have too set and wait a long time
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
It’s always room to improve but my service was great and excellent can’t wait to come backNice and explains everything and answers Al your question and concerns