Banister Mitsubishi-Hampton
4.7/5
4.7 /5
58 Verified Reviews
4206 West Mercury Blvd, Hampton, VA 23666, US
(757) 890-8800
58 Verified Reviews
5.0/5
5.0 /5
Service dept is great!

4.0/5
4.0 /5
Good service polite wait wasn’t long

5.0/5
5.0 /5
Great Service!

4.0/5
4.0 /5
I was pleased with being able to reach a person in Service vs leaving a message. The Service people were excellent. i took truck in for a recall and they looked over the whole vehicle and pointed out things that needed attention Great job

5.0/5
5.0 /5
Great customer service; fast efficient work

5.0/5
5.0 /5
Wonderful staff and facility!Excellent customer service and very friendly staff

5.0/5
5.0 /5
Lots of pop upsEasy to deal with manager Mike Dalton very good

5.0/5
5.0 /5
Every time I get my truck serviced the entire staff is polite and knowledgeable

4.0/5
4.0 /5
The staff were really nice and informative. They also offered me coffee and showed me where the snack area was.

3.0/5
3.0 /5
They’re remodeling and it’s all over the place. Should be nice when done.The vehicle was clean but they insisted on detailing it. That took almost 3 hours. Come to find out in was in line for the detail that it didn’t need. I would’ve preferred to have my time back and drive off the lot with plastic on the floor and seat just like it came off the truck.The interest rate was not as discussed. I was told “a point or so above 6.99”. Turns out it was a hair over 10%. Big difference. The sales associate also seemed new with very little support or training. I knew more about the vehicle than he did.