Basil Mitsubishi
4.6/5
4.6 /5
220 Verified Reviews
6868 Transit Rd, Buffalo, NY 14221, US
(716) 632-2440
220 Verified Reviews
1.0/5
1.0 /5
These answers are not reflected by me I was not at their facilitySent genetic text but never responded back to client requestCar was returned disassembled needed to request for family member to pick up the pieces that the dealer kept with them taking no responsibility to acknowledge that they kept those parts No communication back with the clientI am completely unsatisfied. They disassembled my car and never reassembled when giving it back to me. Theyknowingly kept the parts and never returned my phones calls to try to retrieve them. I had to come in to finally speak with someone. No accountability Per them it was a honest mistake. There was no honesty to their actions Thank youCar was towed backUsing only auto text messages very hard to get holdMy car was towed in

5.0/5
5.0 /5
The sales manager Lauren Allison went above and beyond to get meThe car I wanted, and understood what was looking for, her and Allie made the entire process very smooth and enjoyable

5.0/5
5.0 /5
Everything was perfectWhat an amazing Team

5.0/5
5.0 /5
Everyone very professional, friendly. Outstanding service department, very thorough.

5.0/5
5.0 /5
Usual great service

5.0/5
5.0 /5
Accommodating and cordial staff.Warm, welcoming, positive environment.

5.0/5
5.0 /5
It was a great experience, low stress and efficientVery friendly and efficient

5.0/5
5.0 /5
Keep up the good work! I'll see you soon!Easy making appointments and talking to Ryan and Alexandria and Alejandro - they explain things very well. Service is great. It's just nice to be dealing with friendly people who are good at what they do.

2.0/5
2.0 /5
To respect and value a senior customer.

5.0/5
5.0 /5
Very lackluster.. Boring, not very interesting