Basil Mitsubishi
4.6/5
4.6 /5
220 Verified Reviews
6868 Transit Rd, Buffalo, NY 14221, US
(716) 632-2440
220 Verified Reviews
5.0/5
5.0 /5
Very nice and friendly when I bought the car we had hot dogs and hamburgers there. Then I took it in for a checkup and they had Donuts there they've got popcorn pop water coffee or you feel very comfortable waiting.

4.0/5
4.0 /5
Parking lot was over full and difficult to drive thru.Process was quick, for everything from the sales team and finance manager. A pleasant experience.

3.0/5
3.0 /5
Very small parking area, along with dealership itself. Congested lot.I think the dealership could be expanded to accommodate more space for parking inventory, along with larger space for sales and waiting room and showroom.Originally went to Basil to see about a 2024 Outback, but was told it was sold. I think 8 is a fair rating. Could’ve went into more detail about the vehicles inner workings. But satisfied either way.

5.0/5
5.0 /5
I highly recommend this dealership for your next auto purchase! Everyone was easy to work with without any pressure. That was a bonus!Salesman, general manager and finance manager we’re all very happy to help and they were not high pressure! They were all a pleasure to work with. A few days after my purchase I needed further paperwork and they readily complied. It was ready when I arrived. I was impressed.

5.0/5
5.0 /5
Everything was taken care of in a timely manner. I believe some unexpected items were taken care of as well that ere an issue. Great Service.Easy going and very good to work with on handling my issues

5.0/5
5.0 /5
My Outlander is one of the best vehicles that I have ever driven. It is powerful, comfortable ride, very quiet interior and hardly ever hear any engine noise. Has easy to use controls and features making it a joy to drive.

5.0/5
5.0 /5
Excellent customer service and the price was what I expected.

5.0/5
5.0 /5
Interested in what I wanted in my vehicle and worked to provide it

5.0/5
5.0 /5
Very friendly, reliable and on time

5.0/5
5.0 /5
I hope that the warranty on my tires will come to reimburse me for the obvious defect that led to my slipped steel belt and subsequent flat tire.