Andre made the car buying experience stress free, and a joy. Loved working with him :)Andre was incredible. Working with me & my schedule to find a deal that works. Everyone at Basil was professional, kind and helpful. They've earned customers for life
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
A larger facility is needed.Given a great product, terrific staff and excellent service, a more spacious facility matching other Basil dealerships seems necessary.Great staff, great service, great product.
Verified User
•
Mar 22, 2026
5.0/5
5.0/5
Staff is friendly and knowledgeable
Verified User
•
Mar 21, 2026
4.0/5
4.0/5
The vehicle was in the same condition as I brought it in. However, just a suggestion that you can go the extra mile is to give a quick exterior car wash after the service is complete.A sign for where to pay and pick up the paperwork and keys would be helpful.The outlander is very nice. However, there are some features not available or included that I’m disappointed. I am missing. Also some features do not work the way that I expect them to.
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
Did not talk to managerNo call back from ManagerI was very disappointed that the fact I had 11,000 on a new vehicle and the tires were almost baldWhen I would text back and ask a question it would be 25 minutes before they would respond.
Verified User
•
Mar 15, 2026
3.0/5
3.0/5
No neeNo complaintsNo commentNo commentsNo need
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
Totally satisfied, Thank you.Always a great buying experience. My most recent Mitsubishi purchase marks the 14 or 15 total Mitsubishi purchases that I have initiated. My wife is on her 4th new Outlander. All my family and friends that I have referred are also very happy with their Mitsubishi purchases.
Verified User
•
Mar 11, 2026
3.0/5
3.0/5
Job well doneVery nice to talk to the persons
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
It was a great experience!!Dennis and the whole team was great to work with.
Andre made the car buying experience stress free, and a joy. Loved working with him :)Andre was incredible. Working with me & my schedule to find a deal that works. Everyone at Basil was professional, kind and helpful. They've earned customers for life
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
A larger facility is needed.Given a great product, terrific staff and excellent service, a more spacious facility matching other Basil dealerships seems necessary.Great staff, great service, great product.
Verified User
•
Mar 22, 2026
5.0/5
5.0/5
Staff is friendly and knowledgeable
Verified User
•
Mar 21, 2026
4.0/5
4.0/5
The vehicle was in the same condition as I brought it in. However, just a suggestion that you can go the extra mile is to give a quick exterior car wash after the service is complete.A sign for where to pay and pick up the paperwork and keys would be helpful.The outlander is very nice. However, there are some features not available or included that I’m disappointed. I am missing. Also some features do not work the way that I expect them to.
Verified User
•
Mar 15, 2026
1.0/5
1.0/5
Did not talk to managerNo call back from ManagerI was very disappointed that the fact I had 11,000 on a new vehicle and the tires were almost baldWhen I would text back and ask a question it would be 25 minutes before they would respond.
Verified User
•
Mar 15, 2026
3.0/5
3.0/5
No neeNo complaintsNo commentNo commentsNo need
Verified User
•
Mar 14, 2026
5.0/5
5.0/5
Totally satisfied, Thank you.Always a great buying experience. My most recent Mitsubishi purchase marks the 14 or 15 total Mitsubishi purchases that I have initiated. My wife is on her 4th new Outlander. All my family and friends that I have referred are also very happy with their Mitsubishi purchases.
Verified User
•
Mar 11, 2026
3.0/5
3.0/5
Job well doneVery nice to talk to the persons
Verified User
•
Mar 10, 2026
5.0/5
5.0/5
It was a great experience!!Dennis and the whole team was great to work with.