The way the financial management of the purchase of the car we were looking at lost the deal unfortunately. Quoting incorrect starting figure for a suggested car. Spoilt the experience
Verified User
•
Feb 15, 2026
3.0/5
3.0/5
My enquiry was partly met
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
Staff very supportive warm and friendly
Verified User
•
Feb 12, 2026
1.0/5
1.0/5
The worst service ever a complete shambles
Verified User
•
Feb 12, 2026
2.0/5
2.0/5
went to store said i was intrestedv in Q3 was told a q5nwould be better arranged to come back for test derive another day on that day got messed around for an. hour not offered to drive car for over an hour which was the purpose of my visit decided to go to Marshall BMW in Hook for an X£
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Matt was kind and helpful it would have helped if we had got the best deal straight away but management kept keeping something back.
Verified User
•
Feb 9, 2026
2.0/5
2.0/5
because the car i looked at was described as fukll leather interior only to find out in the personal video it wasn't full leather. Being over 200 miles away that couls have been a very expensive day out for nothing.
Verified User
•
Feb 9, 2026
1.0/5
1.0/5
Absolutely horrendous regret ever purchasing a vehicle the matter is currently with Motor Ombudsman and recommend to anyone to stay away from Audi
Verified User
•
Feb 6, 2026
1.0/5
1.0/5
couldnt offer any deals
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
The team organised a test drive with only a few hour’s notice when another dealer fell through. Robbie was brilliant.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The way the financial management of the purchase of the car we were looking at lost the deal unfortunately. Quoting incorrect starting figure for a suggested car. Spoilt the experience
Verified User
•
Feb 15, 2026
3.0/5
3.0/5
My enquiry was partly met
Verified User
•
Feb 14, 2026
5.0/5
5.0/5
Staff very supportive warm and friendly
Verified User
•
Feb 12, 2026
1.0/5
1.0/5
The worst service ever a complete shambles
Verified User
•
Feb 12, 2026
2.0/5
2.0/5
went to store said i was intrestedv in Q3 was told a q5nwould be better arranged to come back for test derive another day on that day got messed around for an. hour not offered to drive car for over an hour which was the purpose of my visit decided to go to Marshall BMW in Hook for an X£
Verified User
•
Feb 11, 2026
5.0/5
5.0/5
Matt was kind and helpful it would have helped if we had got the best deal straight away but management kept keeping something back.
Verified User
•
Feb 9, 2026
2.0/5
2.0/5
because the car i looked at was described as fukll leather interior only to find out in the personal video it wasn't full leather. Being over 200 miles away that couls have been a very expensive day out for nothing.
Verified User
•
Feb 9, 2026
1.0/5
1.0/5
Absolutely horrendous regret ever purchasing a vehicle the matter is currently with Motor Ombudsman and recommend to anyone to stay away from Audi
Verified User
•
Feb 6, 2026
1.0/5
1.0/5
couldnt offer any deals
Verified User
•
Jan 30, 2026
5.0/5
5.0/5
The team organised a test drive with only a few hour’s notice when another dealer fell through. Robbie was brilliant.