I buy Audi's, ok they are good cars but after sales is a major factor. I have never been disappointed by Lookers service.
Verified User
•
Apr 1, 2022
5.0/5
5.0/5
Ashleigh was a delight to deal with
Verified User
•
Mar 31, 2022
5.0/5
5.0/5
Great service for. Ashleigh and the team. Thank you very much!
Verified User
•
Mar 29, 2022
5.0/5
5.0/5
As usual the customer service we’ve received from Basingstoke Audi and in particular from Kevin Watts has been exemplary. A first class service from start to finish. Kevin is a credit to Audi and he’s the reason we keep going back.
Verified User
•
Mar 28, 2022
4.0/5
4.0/5
Fairly satisfied, unfortunately the figures were wrong by £400cash and £10 per month, so luckily I checked those over and questioned it. The sales person I was dealing with left the day I was meant to collect the car which delayed collection by 2 days, but the sales executive who stepped in was very helpful and she deserves a 5 out of 5.I do also think a £75k car should be delivered with key rings and cleaned to a higher standard.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Excellent except..... you have always collected my car, this time you wanted to charge me! I made comment and straight away charge was wavered.wonderful! However as car is out of warentee and basingstoke is half hour drive.. and I dont want to wait in your waiting area for 3 hours. I am wondering if I should get further services elsewhere, or continue to use your garage.??? Your view please.
Verified User
•
Mar 24, 2022
5.0/5
5.0/5
Great Service provided to me by Darryl Wise and Finance Team
Verified User
•
Mar 24, 2022
5.0/5
5.0/5
Amazing experience.
Verified User
•
Mar 23, 2022
5.0/5
5.0/5
This is our first purchase of an Audi and we were very impressed with the friendliness and professionalism of the management and staff. Nothing was too much trouble. Upon collecting the vehicle we experienced the unveiling of our new car and this made the collection more personal. Would not hesitate to recommmned to family & friends.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Overall the service received was exceptional from start to finish. Matt was great and made sure I was completely looked after throughout the purchase.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I buy Audi's, ok they are good cars but after sales is a major factor. I have never been disappointed by Lookers service.
Verified User
•
Apr 1, 2022
5.0/5
5.0/5
Ashleigh was a delight to deal with
Verified User
•
Mar 31, 2022
5.0/5
5.0/5
Great service for. Ashleigh and the team. Thank you very much!
Verified User
•
Mar 29, 2022
5.0/5
5.0/5
As usual the customer service we’ve received from Basingstoke Audi and in particular from Kevin Watts has been exemplary. A first class service from start to finish. Kevin is a credit to Audi and he’s the reason we keep going back.
Verified User
•
Mar 28, 2022
4.0/5
4.0/5
Fairly satisfied, unfortunately the figures were wrong by £400cash and £10 per month, so luckily I checked those over and questioned it. The sales person I was dealing with left the day I was meant to collect the car which delayed collection by 2 days, but the sales executive who stepped in was very helpful and she deserves a 5 out of 5.I do also think a £75k car should be delivered with key rings and cleaned to a higher standard.
Verified User
•
Mar 28, 2022
5.0/5
5.0/5
Excellent except..... you have always collected my car, this time you wanted to charge me! I made comment and straight away charge was wavered.wonderful! However as car is out of warentee and basingstoke is half hour drive.. and I dont want to wait in your waiting area for 3 hours. I am wondering if I should get further services elsewhere, or continue to use your garage.??? Your view please.
Verified User
•
Mar 24, 2022
5.0/5
5.0/5
Great Service provided to me by Darryl Wise and Finance Team
Verified User
•
Mar 24, 2022
5.0/5
5.0/5
Amazing experience.
Verified User
•
Mar 23, 2022
5.0/5
5.0/5
This is our first purchase of an Audi and we were very impressed with the friendliness and professionalism of the management and staff. Nothing was too much trouble. Upon collecting the vehicle we experienced the unveiling of our new car and this made the collection more personal. Would not hesitate to recommmned to family & friends.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Overall the service received was exceptional from start to finish. Matt was great and made sure I was completely looked after throughout the purchase.