Amazing stuff at Basingstoke Audi. They cistumore service is a 5 star !

Dominic France provided excellent service very pleased with my purchase

We were pleased with the service we were given, but we did seem to sit in the showroom for a long time waiting! not sure what for, but a long time waiting.....

All very helpful and friendly.

I am very happy with the service I received from everyone I came into contact with at Basingstoke Audi. In particular I would like to mention Matthew Davies with whom it was a pleasure to deal and he did everything in his power to get the car I wanted when I wanted it. I know that it is very easy nowadays to shop around and go for the lowest price when purchasing. However it is more important to me that I am happy with how I have been treated and to believe that I am purchasing from a company whose employees care about customer service.

No

Did not check warranty status before asking me to pay for a repair that was suggested. No mention at the time from the garage but paperwork calls out the need for the cam bel change in 3 months - would have considered doing at the same time if informed

Matt Davies who has assisted me with my purchase has been a great help. Friendly, professional and informative. He has really assisted me through the purchase process, which has helped me to make my final decision to purchase. I have been liaising with several Audi branches to choose the correct vehicle and Matt was the most friendly and helpful of the advisors I have been in touch with.

Very efficient, easy, quick and friendly service.

On the video the faults are not fully explained so no idea if work needs doing