Excellent service as always! From the easy of booking, to dropping of the vehicle through to collection once the MOT was complete. The whole process was great.
Verified User
•
Nov 11, 2021
5.0/5
5.0/5
Helpful and friendly. Just need a bit more flexibility on the price!
Verified User
•
Nov 10, 2021
5.0/5
5.0/5
Very friendly efficient service throughout. Car presented for collection in a very special way, covered in a black cloth with a bow on the front in the separate room. Also the Salesman bought my wife a bunch of flowers as he new it was her birthday. A very nice personal touch.
Verified User
•
Nov 9, 2021
5.0/5
5.0/5
Very pleased with the whole experience. Other dealers were dismissive to the point of being ignored. Basingstoke Audi were attentive, even when they were busy with other clients, there was still acknowledgement. Have recommended and will again.
Verified User
•
Nov 9, 2021
5.0/5
5.0/5
No nothing. Perfect customer service
Verified User
•
Nov 9, 2021
5.0/5
5.0/5
Ashley, who was the service person who liased with me, was excellent. Very helpful, and always updated me. Great service all round. Thank you.
Verified User
•
Nov 8, 2021
5.0/5
5.0/5
Staff were friendly & efficient . Delivery of 2 wheel nut caps by mail to my residential address as they were not in stock on the day of the service was handled efficiently. Hospitality of biscuits and tea whilst I waited for the car was well received. It would be nice , going forward that a copy of a morning daily was made available for customers whilst they waited for their vehicle.[ As it was, I had brought material, {not a newspaper though} with me to keep me occupied for the 2,5 hours I was there]
Verified User
•
Nov 8, 2021
5.0/5
5.0/5
The team provided an excellent all round experience when my car was in for its annual service and MOT
Verified User
•
Nov 8, 2021
5.0/5
5.0/5
Great customer service all the way through. (& a nice clean car!)
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent service as always! From the easy of booking, to dropping of the vehicle through to collection once the MOT was complete. The whole process was great.
Verified User
•
Nov 11, 2021
5.0/5
5.0/5
Helpful and friendly. Just need a bit more flexibility on the price!
Verified User
•
Nov 10, 2021
5.0/5
5.0/5
Very friendly efficient service throughout. Car presented for collection in a very special way, covered in a black cloth with a bow on the front in the separate room. Also the Salesman bought my wife a bunch of flowers as he new it was her birthday. A very nice personal touch.
Verified User
•
Nov 9, 2021
5.0/5
5.0/5
Very pleased with the whole experience. Other dealers were dismissive to the point of being ignored. Basingstoke Audi were attentive, even when they were busy with other clients, there was still acknowledgement. Have recommended and will again.
Verified User
•
Nov 9, 2021
5.0/5
5.0/5
No nothing. Perfect customer service
Verified User
•
Nov 9, 2021
5.0/5
5.0/5
Ashley, who was the service person who liased with me, was excellent. Very helpful, and always updated me. Great service all round. Thank you.
Verified User
•
Nov 8, 2021
5.0/5
5.0/5
Staff were friendly & efficient . Delivery of 2 wheel nut caps by mail to my residential address as they were not in stock on the day of the service was handled efficiently. Hospitality of biscuits and tea whilst I waited for the car was well received. It would be nice , going forward that a copy of a morning daily was made available for customers whilst they waited for their vehicle.[ As it was, I had brought material, {not a newspaper though} with me to keep me occupied for the 2,5 hours I was there]
Verified User
•
Nov 8, 2021
5.0/5
5.0/5
The team provided an excellent all round experience when my car was in for its annual service and MOT
Verified User
•
Nov 8, 2021
5.0/5
5.0/5
Great customer service all the way through. (& a nice clean car!)