Excellent customer service and model knowledge, couldn’t ask for a better experience, the bow on the car was cool.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
We purchase Audi's because of the service we receive at Lookers. Your sales and vehicle service teams have always been amazing.Thank you all.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Thanks!
Verified User
•
Mar 17, 2022
5.0/5
5.0/5
My Service representative (Sarah Minter) was very helpful and professional. She was able to provide a saving on the cost of work which was greatly appreciated.
Verified User
•
Mar 15, 2022
5.0/5
5.0/5
Car was taken offsite for test drive - Not sure why. As was not mentioned to me assume the car passed the test. Overall though very good and thorough service
Verified User
•
Mar 14, 2022
4.0/5
4.0/5
I had regular email updates on the build process. The specification change – fires in Babylon – but was not made aware. I feel that the car is not quite what I was expecting for a £40K+ vehicle. Is it the staff’s fault? Or is it central making it up as they go along?
Verified User
•
Mar 14, 2022
4.0/5
4.0/5
Mar car in 2 years old and only has 10K on the clock, i was advised to meet the Audi recommendation to change the brake fluid after 2 years. I was not given a clear explanation why a car "component" is designed to only have a life of 2 years and such small mileage. The only reply was its an Audi recommendation. To be honest it seems to be a bit of easy money. It i this kind of thing that makes owning an Audi an ever increasing cost and may be eventually just tip the balance to another make with lower more sensible running costs
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Amazing stuff at Basingstoke Audi. They cistumore service is a 5 star !
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Dominic France provided excellent service very pleased with my purchase
Verified User
•
Mar 11, 2022
4.0/5
4.0/5
We were pleased with the service we were given, but we did seem to sit in the showroom for a long time waiting! not sure what for, but a long time waiting.....
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Excellent customer service and model knowledge, couldn’t ask for a better experience, the bow on the car was cool.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
We purchase Audi's because of the service we receive at Lookers. Your sales and vehicle service teams have always been amazing.Thank you all.
Verified User
•
Mar 21, 2022
5.0/5
5.0/5
Thanks!
Verified User
•
Mar 17, 2022
5.0/5
5.0/5
My Service representative (Sarah Minter) was very helpful and professional. She was able to provide a saving on the cost of work which was greatly appreciated.
Verified User
•
Mar 15, 2022
5.0/5
5.0/5
Car was taken offsite for test drive - Not sure why. As was not mentioned to me assume the car passed the test. Overall though very good and thorough service
Verified User
•
Mar 14, 2022
4.0/5
4.0/5
I had regular email updates on the build process. The specification change – fires in Babylon – but was not made aware. I feel that the car is not quite what I was expecting for a £40K+ vehicle. Is it the staff’s fault? Or is it central making it up as they go along?
Verified User
•
Mar 14, 2022
4.0/5
4.0/5
Mar car in 2 years old and only has 10K on the clock, i was advised to meet the Audi recommendation to change the brake fluid after 2 years. I was not given a clear explanation why a car "component" is designed to only have a life of 2 years and such small mileage. The only reply was its an Audi recommendation. To be honest it seems to be a bit of easy money. It i this kind of thing that makes owning an Audi an ever increasing cost and may be eventually just tip the balance to another make with lower more sensible running costs
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Amazing stuff at Basingstoke Audi. They cistumore service is a 5 star !
Verified User
•
Mar 14, 2022
5.0/5
5.0/5
Dominic France provided excellent service very pleased with my purchase
Verified User
•
Mar 11, 2022
4.0/5
4.0/5
We were pleased with the service we were given, but we did seem to sit in the showroom for a long time waiting! not sure what for, but a long time waiting.....