James Fagg could not have done more for me, very satisfied with my q5.. The only issue is the amount of fuel that is put in the car, for the amount of profit that is made a full tank of fuel could be put in the vehicle on collection.

Thrilled fantastic service as always - very impressed. I think I dealt with Lisa on the service desk she was great 😉

Great service. Communication brill.

I think if they are going to clean the car it shouldn't be left all smeard.

Jack Dawson was very helpful, even I did not buy the car at the end but he was still very helpful to send over some of my current Audi A6's details.

Quick simple and stress free service unlike other Dealers I have dealt with in the past. Would happily recommend.

I had Matthew Davies a trainee sales executive who was excellent.Matt listened to what was required by me answered all questions that were asked and if wasn’t sure went away and found answer. He went over and above being helpful making my visit welcoming and enjoyable.Dealing with him on the day of collection of my car again he was very helpful. Correspondence after sales is very good with him returning calls or emails when I have had a query.Overall an excellent experience had

Car came back without dip beam working which was mildly tedious. I have managed to drive to where I need to go since with sidelights and fog lights and full beam where conditions allowed. Probably a wire compromised - I'll have a fiddle myself tomorrow.All front-facing staff I encountered were both pleasant and human. Main dealers tend, in my experience to have some cliched and off-putting characters: over-glamorous dolly birds, self-important blokes on phones or engrossed in computer work, etc. Encouraging just to be engaged with by competent, operationally-focussed individuals.

I was very well treated but very disappointed that I could not get the car I wanted. Hopefully when the chip thing is sorted out I may have more luck. Maybe in a year or so. Why do we need chips for a sun roof?

Kalid was very helpful and tried to make the purchase as smooth as possible. He allowed us to take our son on the test drive and helped us to reserve the car in the first instance. Good customer service. The team were also helpful on follow up calls.