Hand over of car was very poor I paid for a special clean but it didn’t appear to have been done. Cobwebs on dash, green mildew in window rubbers. Clearly not the £400 pound clean I paid for!
Verified User
•
Jul 26, 2021
5.0/5
5.0/5
STILL WAITING FOR LUGGAGE MAT BUT UNDERSTAND THERE IS A BACK LOG
Verified User
•
Jul 26, 2021
5.0/5
5.0/5
Kerry Hodder brilliant sales exec
Verified User
•
Jul 21, 2021
4.0/5
4.0/5
Good experience and nice salesman. Prefer not to be contacted after the test drive as if I wish to proceed or have more questions, I will get back in touch, but I do appreciate follow up calls are standard. Cant fault the service and presentation, everything was setup nicely and in a safe way.
Verified User
•
Jul 20, 2021
5.0/5
5.0/5
Hardus Joubert is an excellent sales executive, he provided us with all the information we needed was very helpful and has followed up on the sale by phoning to see if we have any queries, we will get back on some queries we have in due course. I have not filled in section 5 as I do not remember whether we discussed a service plan or not.
Verified User
•
Jul 20, 2021
5.0/5
5.0/5
Jake abs Syed were really good but it was a shame that we couldn’t finish the deal.
Verified User
•
Jul 16, 2021
5.0/5
5.0/5
The guy was very professional and helpful. Very satisfied with his service.
Verified User
•
Jul 15, 2021
5.0/5
5.0/5
The team were great and extremely helpful
Verified User
•
Jul 14, 2021
5.0/5
5.0/5
Syed was very professional and helpful. We paid the deposit on a car that we fell in love with. But unfortunately our financial situation changed a 2 days after and we had cancel. Ps. When we get our finances in order we will be back 100%
Verified User
•
Jul 13, 2021
5.0/5
5.0/5
I booked a test drive through, what I believed to be the local branch, only to arrive and nothing had been arranged. I had taken time out of my work diary to visit your branch. However Michael Rubber, sales executive was great. He managed to squeeze me in their busy diary. I was given an opportunity to test drive the car of my choice. I just didn't like the car for comfort, so am buying another BMW. Central booking office needs addressing!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Hand over of car was very poor I paid for a special clean but it didn’t appear to have been done. Cobwebs on dash, green mildew in window rubbers. Clearly not the £400 pound clean I paid for!
Verified User
•
Jul 26, 2021
5.0/5
5.0/5
STILL WAITING FOR LUGGAGE MAT BUT UNDERSTAND THERE IS A BACK LOG
Verified User
•
Jul 26, 2021
5.0/5
5.0/5
Kerry Hodder brilliant sales exec
Verified User
•
Jul 21, 2021
4.0/5
4.0/5
Good experience and nice salesman. Prefer not to be contacted after the test drive as if I wish to proceed or have more questions, I will get back in touch, but I do appreciate follow up calls are standard. Cant fault the service and presentation, everything was setup nicely and in a safe way.
Verified User
•
Jul 20, 2021
5.0/5
5.0/5
Hardus Joubert is an excellent sales executive, he provided us with all the information we needed was very helpful and has followed up on the sale by phoning to see if we have any queries, we will get back on some queries we have in due course. I have not filled in section 5 as I do not remember whether we discussed a service plan or not.
Verified User
•
Jul 20, 2021
5.0/5
5.0/5
Jake abs Syed were really good but it was a shame that we couldn’t finish the deal.
Verified User
•
Jul 16, 2021
5.0/5
5.0/5
The guy was very professional and helpful. Very satisfied with his service.
Verified User
•
Jul 15, 2021
5.0/5
5.0/5
The team were great and extremely helpful
Verified User
•
Jul 14, 2021
5.0/5
5.0/5
Syed was very professional and helpful. We paid the deposit on a car that we fell in love with. But unfortunately our financial situation changed a 2 days after and we had cancel. Ps. When we get our finances in order we will be back 100%
Verified User
•
Jul 13, 2021
5.0/5
5.0/5
I booked a test drive through, what I believed to be the local branch, only to arrive and nothing had been arranged. I had taken time out of my work diary to visit your branch. However Michael Rubber, sales executive was great. He managed to squeeze me in their busy diary. I was given an opportunity to test drive the car of my choice. I just didn't like the car for comfort, so am buying another BMW. Central booking office needs addressing!