Although no car has been purchased as yet, I received excellent customer service from Jack Watson.
Verified User
•
Feb 24, 2025
4.0/5
4.0/5
Hardus Joubert looked after us very well. But he had one hand tied behind his back and you have probably lost a sale due to your company policy of insisting that there is three months MOT remaining on a trade in vehicle. We had just over two months remaining on our vehicle, but hey ho rules are rules. Maybe another time.
Verified User
•
Feb 20, 2025
5.0/5
5.0/5
Very helpful and sympathetic to my situation (being a bit distant from their showroom). Went the extra miles to assist me eg collect me or bring to show. Nice warm friendly approach. No "sales patter" and pressure at all. Very happy and ready to discuss a variety of options with me and to go through all the details carefully so I was completely clear about each. Id go back to Basingstoke Lookers Audi any day. I hope to, soon!
Verified User
•
Feb 15, 2025
5.0/5
5.0/5
Great service
Verified User
•
Feb 14, 2025
5.0/5
5.0/5
Adviser was brilliant
Verified User
•
Feb 12, 2025
5.0/5
5.0/5
Great service from the point of dropping of my car to the point of picking it up. Thank you Basingstoke Audi.
Verified User
•
Feb 11, 2025
5.0/5
5.0/5
The team headed up by Alan were extremely helpful and polite. Their knowledge was excellent and imparted with enthusiasm. Hardus Joubert knew our needs and delighted us with his professionalism. Thank you.
Verified User
•
Feb 3, 2025
5.0/5
5.0/5
Very good Salesman Jack 5stars very knowledgeable & pleasant person. Unfortunately, the car was not quite what I was looking for & the price was too expensive I couldn't go over £46,000.Nothing wrong with car it was very nice but there wasn't enough discount to be had.
Verified User
•
Jan 31, 2025
5.0/5
5.0/5
Knowledgable and helpful.They know their product well, and are able to adapt to customer needs. A good experience.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Although no car has been purchased as yet, I received excellent customer service from Jack Watson.
Verified User
•
Feb 24, 2025
4.0/5
4.0/5
Hardus Joubert looked after us very well. But he had one hand tied behind his back and you have probably lost a sale due to your company policy of insisting that there is three months MOT remaining on a trade in vehicle. We had just over two months remaining on our vehicle, but hey ho rules are rules. Maybe another time.
Verified User
•
Feb 20, 2025
5.0/5
5.0/5
Very helpful and sympathetic to my situation (being a bit distant from their showroom). Went the extra miles to assist me eg collect me or bring to show. Nice warm friendly approach. No "sales patter" and pressure at all. Very happy and ready to discuss a variety of options with me and to go through all the details carefully so I was completely clear about each. Id go back to Basingstoke Lookers Audi any day. I hope to, soon!
Verified User
•
Feb 15, 2025
5.0/5
5.0/5
Great service
Verified User
•
Feb 14, 2025
5.0/5
5.0/5
Adviser was brilliant
Verified User
•
Feb 12, 2025
5.0/5
5.0/5
Great service from the point of dropping of my car to the point of picking it up. Thank you Basingstoke Audi.
Verified User
•
Feb 11, 2025
5.0/5
5.0/5
The team headed up by Alan were extremely helpful and polite. Their knowledge was excellent and imparted with enthusiasm. Hardus Joubert knew our needs and delighted us with his professionalism. Thank you.
Verified User
•
Feb 3, 2025
5.0/5
5.0/5
Very good Salesman Jack 5stars very knowledgeable & pleasant person. Unfortunately, the car was not quite what I was looking for & the price was too expensive I couldn't go over £46,000.Nothing wrong with car it was very nice but there wasn't enough discount to be had.
Verified User
•
Jan 31, 2025
5.0/5
5.0/5
Knowledgable and helpful.They know their product well, and are able to adapt to customer needs. A good experience.