They were really nice and helpful for giving information in buying a car.
Verified User
•
Apr 30, 2024
5.0/5
5.0/5
Hardus and Jake were very professional, polite and informative. They answered all my questions about my new vehicle and the whole process from start to finish ran very smoothly.
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Spectacular
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Excellent staff, kept up to date on progress.
Verified User
•
Apr 26, 2024
5.0/5
5.0/5
Works fine. Nothing to add. Always looked after well by Basingstoke Audi. Great service all round.
Verified User
•
Apr 25, 2024
4.0/5
4.0/5
Very good customer service but my instructions not completely followed. I repeatably requested an Audi Longlife flexible oil and Inspection service when making appointment with main call centre and at Basingstoke upon arrival. When the car was returned the MMI had been set correctly for the Inspection service interval (two years) but the oil service was set for a one year Fixed service interval. To be corrected at my next MOT appointment in July according to the Service Adviser.
Verified User
•
Apr 25, 2024
4.0/5
4.0/5
Smooth process, everything organised well in advance. Only docking a mark as the valet of the vehicle left mud on door sills and seat backs as well as significant amounts of dry white polish on rubbers, seals and in panel gaps.
Verified User
•
Apr 25, 2024
5.0/5
5.0/5
Politeness, communication were excellent throughout, the whole car servicing experience went smoothly - many thanks.
Verified User
•
Apr 25, 2024
5.0/5
5.0/5
Great service from start to finish. Had to amend appointment & book courtesy car, no problems at all. Had a childcare emergency the morning I was due to return the vehicle but was assured not a problem, Family first. Recommend Basingstoke Audi every time over my local branch. Thanks to Tom for being so understanding.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
They were really nice and helpful for giving information in buying a car.
Verified User
•
Apr 30, 2024
5.0/5
5.0/5
Hardus and Jake were very professional, polite and informative. They answered all my questions about my new vehicle and the whole process from start to finish ran very smoothly.
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Spectacular
Verified User
•
Apr 29, 2024
5.0/5
5.0/5
Excellent staff, kept up to date on progress.
Verified User
•
Apr 26, 2024
5.0/5
5.0/5
Works fine. Nothing to add. Always looked after well by Basingstoke Audi. Great service all round.
Verified User
•
Apr 25, 2024
4.0/5
4.0/5
Very good customer service but my instructions not completely followed. I repeatably requested an Audi Longlife flexible oil and Inspection service when making appointment with main call centre and at Basingstoke upon arrival. When the car was returned the MMI had been set correctly for the Inspection service interval (two years) but the oil service was set for a one year Fixed service interval. To be corrected at my next MOT appointment in July according to the Service Adviser.
Verified User
•
Apr 25, 2024
4.0/5
4.0/5
Smooth process, everything organised well in advance. Only docking a mark as the valet of the vehicle left mud on door sills and seat backs as well as significant amounts of dry white polish on rubbers, seals and in panel gaps.
Verified User
•
Apr 25, 2024
5.0/5
5.0/5
Politeness, communication were excellent throughout, the whole car servicing experience went smoothly - many thanks.
Verified User
•
Apr 25, 2024
5.0/5
5.0/5
Great service from start to finish. Had to amend appointment & book courtesy car, no problems at all. Had a childcare emergency the morning I was due to return the vehicle but was assured not a problem, Family first. Recommend Basingstoke Audi every time over my local branch. Thanks to Tom for being so understanding.