Basingstoke Audi
4.8/5
4.8 /5
1,160 Verified Reviews
Crockford Ln, Chineham, Basingstoke, Basingstoke, RG24 8NA, GB
01256 307500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,160 Verified Reviews
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4.0/5
4.0 /5
Good communication, and liked the video of my car showing what was looked at and potential items for attention
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5.0/5
5.0 /5
Convenience Courteous, professional, reliable and friendly
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5.0/5
5.0 /5
Sarah and Adrian were great and kept me updated on the progress of my car.
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5.0/5
5.0 /5
Trouble free, efficient service
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5.0/5
5.0 /5
Tom Allen had been absolutely brilliant in attending to my rather urgent request regarding the ECS light being on during my drive back home from Marlow on Thursday 21 March. Upon consulting the car manual which said that I should take my car to the garage to have this sorted out as continued driving could damage the catalytic converter. I did start to become anxious as I will be travelling to Devon before Easter Friday. Although the workshop was fully booked on Friday, Tom said he will do his best to have my issue sorted out but obviously cannot guarantee it. Tom had performed more than his best and had my issue sorted out and I got my car back about 5pm . I was so relieved. Additionally Tom also arranged a lift to take me home and also came to pick me up to go back to Audi to collect my car! You are a star Tom, thank you
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4.0/5
4.0 /5
Service / response from Hardus and Jack was very good. Provided all the information I requested. Unfortunately not able to provide the car that I wanted quickly enough (Audi Q3 Sportsback Black Edition).
Verified User
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Mar 25, 2024
5.0/5
5.0 /5
My new car was handed over without any fuss. Just how I wanted it to be done.
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5.0/5
5.0 /5
The handover was very straight forward! Quick and efficient, and I was shown by Allesio all of the functions of the car, amazing work!
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5.0/5
5.0 /5
Useful tool, once you get to know it. Maybe a little more challenging for elderly customers. Friendly staff and excellent facilities.
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4.0/5
4.0 /5
Car washed but water marks on all glass and poor vacuum