Very helpful with info and product knowledge

Very knowledgeable, courteous and professional staff

Excellent service from Matt Davis, who is knowledgeable, very efficient and a pleasure to do business with.

Very pleased, they let me have look around at the car I was interested in, before approaching me to see if they could help.

Great sales assistant, very helpful with our requirements

Hardus Joubert was a pleasure to deal with - both helpful and understanding. The only problem was that the very next day I found a very similar car at Wearside Audi (my local Audi site) so I decided to go for that one (rather than have the Basingstoke one transported to Sunderland). When I spoke again to Hardus the next day he was again professional and understanding!

efficient courteous service

Hardus Service was outstanding from initial enquiry through to sale. It’s that level of service that is the reason I have gone with Lookers rather than another Audi dealer. He Really got into the spec I wanted and things that were important for the car I was after. Took the time to get to know us and which made the interactions more personal. Always got back to me quickly even if it wasn’t with the news I was hoping for. Little things like picking me up from the train station without even me prompting just set the service above my expectations.

Professional, courteous and informative response to my enquiries. Lewis was first class. I will come back to you - despite the distance - next year.

Simple process, regular feedback from staff, nice working area and great coffee & biscuits