Could not have asked for better treatment, or a more professional service - Hardus was an exceptional ambassador for the business, and was genuinely a pleasure to work with. Delighted with the support I received and the car I’ve now got

Over and beyond helping

Process was easy Service was excellent.

The handover process was super easy. Matt Davies made it one to remember, especially with the gifts that were included!

My dealings with Alessio Mocciaro was all positive. He was extremely helpful, pleasant and professional.

Matt was helpful in discussing options with me.

The handover was great. The customer service I received from Matthew Davies throughout the entire process, from my first meeting with him to the handover of my vehicle was second to none. He was very professional. Matthew gave me all available options and was not pushy - he was polite, friendly, patient and took the time to explain each option, nothing was too much trouble and I felt a very valued customer. In a world where people are quick to comment on the negative, I hope Matthew can be rewarded for his fantastic customer service. Michael the showroom manager was also very helpful, friendly and polite too. More car sales executives should be like this! Both a credit to the Audi brand. The process was very seamless and efficient. I was kept informed the entire way through.

Hardus was great throughout the buying process giving me regular updates and was very friendly and helpful on the day handing over my car and showing me round the vehicle and getting me set up on the app. Couldn’t be happier

Matt Davies is an asset to your Sales Team, friendly manner not pushy at all, gave us lots of vehicle options to choose from that suited our needs, all products explained and revisited in case we had changed our mind from the initial visit. Always responded to emails promptly, kept us informed, seemless handover and talked us through the vehicle functions on handover. Would highly recommend Basingstoke Audi based on the service and welcome we recevied.

Great communication and friendlieness