Simple process, regular feedback from staff, nice working area and great coffee & biscuits
Verified User
•
Jun 12, 2025
5.0/5
5.0/5
Lewis was very good, took time to understand my needs and ensure the test drive was ready. He clearly had good Audi knowledge and gave me confidence.
Verified User
•
Jun 10, 2025
5.0/5
5.0/5
Extremely friendly, professional & well informed. Have dealt with Lookers Basingstoke Audi for a number of years & the standard of service within the showroom remains very high. Would have no hesitation in recommending them.
Verified User
•
Jun 4, 2025
5.0/5
5.0/5
I recently bought an Audi A7 from Audi Basingstoke and had an excellent experience thanks to Matthew Davies. He was professional, knowledgeable, and made the whole process smooth and stress-free. Great service from start to finish — highly recommend both Matthew and the dealership.
Verified User
•
Jun 2, 2025
5.0/5
5.0/5
Very helpful.
Verified User
•
Jun 1, 2025
5.0/5
5.0/5
Polite, efficient
Verified User
•
May 31, 2025
5.0/5
5.0/5
Great service. Great communication. Simon was really patient and helped me through the entire process of buying this car.
Verified User
•
May 26, 2025
5.0/5
5.0/5
Great service and experience as always at Basingstoke
Verified User
•
May 20, 2025
4.0/5
4.0/5
Matthew was polite and engaging, no pushy sales which was appreciated. I was rather disappointed by the presentation of the vehicle as the wheels were dirty, the front was covered in stone chips and multiple scrapes which weren’t mentioned on the description, and there was plenty of pet hair in the boot. An hour’s worth of prep could have remediated two of those three problems. It’s a small thing but other dealers I have visited typically present the car marginally better and it always helps.
Verified User
•
May 13, 2025
5.0/5
5.0/5
Giran & Tom Allen service advisors was excellent with communication and kept me updated. Both advisors are a credit to Lookers Audi. They went above and beyond to provide the best service possible.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Simple process, regular feedback from staff, nice working area and great coffee & biscuits
Verified User
•
Jun 12, 2025
5.0/5
5.0/5
Lewis was very good, took time to understand my needs and ensure the test drive was ready. He clearly had good Audi knowledge and gave me confidence.
Verified User
•
Jun 10, 2025
5.0/5
5.0/5
Extremely friendly, professional & well informed. Have dealt with Lookers Basingstoke Audi for a number of years & the standard of service within the showroom remains very high. Would have no hesitation in recommending them.
Verified User
•
Jun 4, 2025
5.0/5
5.0/5
I recently bought an Audi A7 from Audi Basingstoke and had an excellent experience thanks to Matthew Davies. He was professional, knowledgeable, and made the whole process smooth and stress-free. Great service from start to finish — highly recommend both Matthew and the dealership.
Verified User
•
Jun 2, 2025
5.0/5
5.0/5
Very helpful.
Verified User
•
Jun 1, 2025
5.0/5
5.0/5
Polite, efficient
Verified User
•
May 31, 2025
5.0/5
5.0/5
Great service. Great communication. Simon was really patient and helped me through the entire process of buying this car.
Verified User
•
May 26, 2025
5.0/5
5.0/5
Great service and experience as always at Basingstoke
Verified User
•
May 20, 2025
4.0/5
4.0/5
Matthew was polite and engaging, no pushy sales which was appreciated. I was rather disappointed by the presentation of the vehicle as the wheels were dirty, the front was covered in stone chips and multiple scrapes which weren’t mentioned on the description, and there was plenty of pet hair in the boot. An hour’s worth of prep could have remediated two of those three problems. It’s a small thing but other dealers I have visited typically present the car marginally better and it always helps.
Verified User
•
May 13, 2025
5.0/5
5.0/5
Giran & Tom Allen service advisors was excellent with communication and kept me updated. Both advisors are a credit to Lookers Audi. They went above and beyond to provide the best service possible.