Basingstoke Audi
4.6/5
4.6 /5
1,104 Verified Reviews
Crockford Ln, Chineham, Basingstoke, Basingstoke, RG24 8NA, GB
01256 307500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,104 Verified Reviews
5.0/5
5.0 /5
Matt was helpful in discussing options with me.

5.0/5
5.0 /5
The handover was great. The customer service I received from Matthew Davies throughout the entire process, from my first meeting with him to the handover of my vehicle was second to none. He was very professional. Matthew gave me all available options and was not pushy - he was polite, friendly, patient and took the time to explain each option, nothing was too much trouble and I felt a very valued customer.In a world where people are quick to comment on the negative, I hope Matthew can be rewarded for his fantastic customer service.Michael the showroom manager was also very helpful, friendly and polite too.More car sales executives should be like this! Both a credit to the Audi brand.The process was very seamless and efficient. I was kept informed the entire way through.

5.0/5
5.0 /5
Hardus was great throughout the buying process giving me regular updates and was very friendly and helpful on the day handing over my car and showing me round the vehicle and getting me set up on the app. Couldn’t be happier

5.0/5
5.0 /5
Matt Davies is an asset to your Sales Team, friendly manner not pushy at all, gave us lots of vehicle options to choose from that suited our needs, all products explained and revisited in case we had changed our mind from the initial visit. Always responded to emails promptly, kept us informed, seemless handover and talked us through the vehicle functions on handover. Would highly recommend Basingstoke Audi based on the service and welcome we recevied.

5.0/5
5.0 /5
Great communication and friendlieness

5.0/5
5.0 /5
Again customer service and after sales service excellent compare to where I have purchased this car (Slough Audi)Good Service towards a valuable customer.Excellent service

5.0/5
5.0 /5
Very good service . helped me pick out the most suitable car for myself.

5.0/5
5.0 /5
Service was great, they covered all the essential information and assistance

5.0/5
5.0 /5
Fitted me in early to meet my diary. Thank you

5.0/5
5.0 /5
Nice welcome, quick and thorough check in and good information during service procedure