It was an easy process to check in online. Not sure if it made any difference before I arrived though Sarah who checked me in was informative, helpful and gave me the correct information unlike the person that organised the service I didn’t actually have which wasted my time. Well done Sarah you made a bad experience into a great one in the end
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Easy & quick Very good service all round, good comms and recall issues completed in good time.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Staff were friendly, communicative and efficient. Facilities were available for me to work while I waited and the coffee was hot and of good quality.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Everyone was so pleasant and helpful.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Communication with the dealership was fantastic, even though I didn’t go through with a purchase of a vehicle
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Excellent Customer service from Darryl Lee.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Good all round service Good all round service
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Excellent customer service from Michael Rubber and hence my second Q8 from Lookers. Kept me updated with progress on the build.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Because Matt was very patient with my inability to take on the new technology very quickly.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
It was an easy process to check in online. Not sure if it made any difference before I arrived though Sarah who checked me in was informative, helpful and gave me the correct information unlike the person that organised the service I didn’t actually have which wasted my time. Well done Sarah you made a bad experience into a great one in the end
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Easy & quick Very good service all round, good comms and recall issues completed in good time.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Staff were friendly, communicative and efficient. Facilities were available for me to work while I waited and the coffee was hot and of good quality.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Everyone was so pleasant and helpful.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Communication with the dealership was fantastic, even though I didn’t go through with a purchase of a vehicle
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Excellent Customer service from Darryl Lee.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Good all round service Good all round service
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Excellent customer service from Michael Rubber and hence my second Q8 from Lookers. Kept me updated with progress on the build.
Verified User
•
Nov 1, 2023
5.0/5
5.0/5
Because Matt was very patient with my inability to take on the new technology very quickly.