I much prefer talking to someone in the Audi dealership/service that I go to.Unfortunately there is no choice, the call to your own dealership offers option of book service & you are automatically transferred to off site on line booking. They have in the past not had the full history of the car available to them & unnecessary time has to be spent going through it with them.MOT, oil service & recall carried out whilst I waited. Estimated time about right👍 & my car was valeted well.
Verified User
•
Nov 10, 2023
4.0/5
4.0/5
Perfectly happyPerfectly happy with my experience
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Efficient and friendly with good communication
Verified User
•
Nov 10, 2023
4.0/5
4.0/5
Simple and efficient.No health check.
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Easy to useSarah was outstanding in communication and Customer Care
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Great service as always. Check In was quick and work was complete by lunch time. No hard sell on doing extra work.
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Simple and easy to use. No fuss.Audi Basingstoke have always provided a great service. I use them even though they aren't my nearest dealer and will continue to do so.
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
The technician was very resourceful in repairing my car
Verified User
•
Nov 6, 2023
5.0/5
5.0/5
Fantastic service as always!
Verified User
•
Nov 5, 2023
5.0/5
5.0/5
System works efficientlyAll ways made very welcome when visiting and receive high standard of service from staff.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I much prefer talking to someone in the Audi dealership/service that I go to.Unfortunately there is no choice, the call to your own dealership offers option of book service & you are automatically transferred to off site on line booking. They have in the past not had the full history of the car available to them & unnecessary time has to be spent going through it with them.MOT, oil service & recall carried out whilst I waited. Estimated time about right👍 & my car was valeted well.
Verified User
•
Nov 10, 2023
4.0/5
4.0/5
Perfectly happyPerfectly happy with my experience
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Efficient and friendly with good communication
Verified User
•
Nov 10, 2023
4.0/5
4.0/5
Simple and efficient.No health check.
Verified User
•
Nov 10, 2023
5.0/5
5.0/5
Easy to useSarah was outstanding in communication and Customer Care
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Great service as always. Check In was quick and work was complete by lunch time. No hard sell on doing extra work.
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
Simple and easy to use. No fuss.Audi Basingstoke have always provided a great service. I use them even though they aren't my nearest dealer and will continue to do so.
Verified User
•
Nov 9, 2023
5.0/5
5.0/5
The technician was very resourceful in repairing my car
Verified User
•
Nov 6, 2023
5.0/5
5.0/5
Fantastic service as always!
Verified User
•
Nov 5, 2023
5.0/5
5.0/5
System works efficientlyAll ways made very welcome when visiting and receive high standard of service from staff.