Basingstoke Audi
4.8/5
4.8 /5
1,160 Verified Reviews
Crockford Ln, Chineham, Basingstoke, Basingstoke, RG24 8NA, GB
01256 307500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,160 Verified Reviews
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5.0/5
5.0 /5
Great service as ever from Audi Basingstoke, just one item to feedback for the mechanic video - ask them to slow down as can be difficult to understand. Thanks
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5.0/5
5.0 /5
It would be good to get an update on estimated time to pick up rather than calling.
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5.0/5
5.0 /5
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4.0/5
4.0 /5
No thanks
Verified User
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Apr 14, 2023
5.0/5
5.0 /5
Special thanks to Darryl who was amazing throughout the buying process and also after, making sure everything was as it should be. A credit to the team at Audi Basingstoke.
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5.0/5
5.0 /5
Always a pleasurable experience at Basingstoke Audi. Friendly, professional team. I was kept informed at all stages of the progress of my new car from initial order to delivery day. I was looked after by Darryl Lee who went out of her way to ensure my purchase experience was memorable. Many thanks to you all.
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5.0/5
5.0 /5
Happy. Very good customer service
Verified User
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Apr 11, 2023
5.0/5
5.0 /5
My only issue was that although I specified the car to have a tow bar with electrics to support a caravan including switched and constant 12 volt feeds, the car was delivered from the factory without the this feature added. This involved the dealership having to order a kit which would cost £350 to fit. In the end the dealer fitted the part FOC which was appreciated. The current configurator quotes "....allows continual use of electrical devices in the trailer/caravan whilst driving" which clearly it doesn't unless the additional wiring kit is fitted.
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5.0/5
5.0 /5
Great experience from booking car service, arrival at service reception and pleasant area to wait. Work was completed within the quoted time. Excellent communication throughout. Would definitely use again.