Basingstoke Audi
4.8/5
4.8 /5
1,160 Verified Reviews
Crockford Ln, Chineham, Basingstoke, Basingstoke, RG24 8NA, GB
01256 307500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,160 Verified Reviews
Verified User
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Dec 12, 2022
5.0/5
5.0 /5
From the first moment I entered the dealership, Emily made me feel very welcome and then Matt was very friendly and made me feel like I could ask any questions I had... no question was too much. I received great customer service from all.
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5.0/5
5.0 /5
Jakub at Basingstoke Audi was excellent, made the process of getting a new car easy and stress free. Everything was explained clearly and I had my new car within a week. Thank you
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5.0/5
5.0 /5
Everyone I spoke to from the start was warm, welcoming, professional and made the whole experience a pleasure. Well done all at Lookers Farnborough. Jez Goodman
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5.0/5
5.0 /5
Extremally happy with the great support and sales process provide by both Darryl and Jake at Basingstoke Audi, now the third Audio I have bought from Jake! Looking forward to trading the Q7 in for the A6 Etron when it comes out and I will go straight to Jake...
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5.0/5
5.0 /5
There was confusion over the offering of service packages. This was resolved once we spoke to Ashleigh in Basingstoke. We had a private plate to put on the car and made it clear we would provide the plates but several times we were asked or informed that Lookers could provide the plates. As if someone wasn’t really listening.
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5.0/5
5.0 /5
Joannazlotorzycka was very helpful
Verified User
•
Dec 12, 2022
5.0/5
5.0 /5
Diagnostics and follow-up repair were carried out without issue - Ashley was courteous and professional and provided good communication throughout
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5.0/5
5.0 /5
It was all great - just.a shame the lead time is so long
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4.0/5
4.0 /5
There was a problem printing the Health Check form.
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5.0/5
5.0 /5
From state to finish, an excellent experience.