We have visited Basingstoke Audi for the last two cars we have purchased and on both occasions were let down and disappointed. This time they did exactly what we wanted, great improvement, well done. The S3 has moved from our long list to the short list.
Verified User
•
Jan 24, 2023
4.0/5
4.0/5
When the car I was interested in was sold there was no offer or suggested alternative sourced. Equally another branch in your franchise had offered a better finance deal than the branch I approached. Feel salesman could have been a lot more proactive in sourcing a second car and achieving a better finance deal. It’s for this reason I have since purchased a bmw.
Verified User
•
Jan 24, 2023
5.0/5
5.0/5
I was treated very well from the moment I arrived until I left. Thank you.
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
Alex was especially helpful on the day!
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
Staff in Lookers Basingstoke are always very friendly and approachable, especially Darryl - thank you
Verified User
•
Jan 17, 2023
5.0/5
5.0/5
Jackub was most helpful. I test-drove a car, although it was not the specification of the TT that I preferred.I have found a TT to meet my preference - but elsewhere - and have already bought it.Thanks for your help and courtesy
Verified User
•
Jan 17, 2023
4.0/5
4.0/5
When the vehicle was offered for inspection at the day of purchases, there were two issues with the car that would have prevented me from buying the vehicle. Initially the dealership set out that it would be able to address these issues as part of the deal. Eventually, and after intervention from the dealership manager, agreement was reached to rectify the 'faults'. These have been addressed to my satisfaction and the dealership has been excellent in follow up customer service.
Verified User
•
Jan 15, 2023
5.0/5
5.0/5
Incredibly helpful staff and very helpful without being pushy
Verified User
•
Jan 10, 2023
5.0/5
5.0/5
Very helpful and very friendly.Would definitely recommend.Thank you for a great Audi experience 🙂
Verified User
•
Jan 10, 2023
5.0/5
5.0/5
My experience with you was amazing.As soon as I walked through the door I was made to feel welcome.Darryl was very professional, I knew the car I wanted and she was with me through everything.Outstanding, thank you.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
We have visited Basingstoke Audi for the last two cars we have purchased and on both occasions were let down and disappointed. This time they did exactly what we wanted, great improvement, well done. The S3 has moved from our long list to the short list.
Verified User
•
Jan 24, 2023
4.0/5
4.0/5
When the car I was interested in was sold there was no offer or suggested alternative sourced. Equally another branch in your franchise had offered a better finance deal than the branch I approached. Feel salesman could have been a lot more proactive in sourcing a second car and achieving a better finance deal. It’s for this reason I have since purchased a bmw.
Verified User
•
Jan 24, 2023
5.0/5
5.0/5
I was treated very well from the moment I arrived until I left. Thank you.
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
Alex was especially helpful on the day!
Verified User
•
Jan 23, 2023
5.0/5
5.0/5
Staff in Lookers Basingstoke are always very friendly and approachable, especially Darryl - thank you
Verified User
•
Jan 17, 2023
5.0/5
5.0/5
Jackub was most helpful. I test-drove a car, although it was not the specification of the TT that I preferred.I have found a TT to meet my preference - but elsewhere - and have already bought it.Thanks for your help and courtesy
Verified User
•
Jan 17, 2023
4.0/5
4.0/5
When the vehicle was offered for inspection at the day of purchases, there were two issues with the car that would have prevented me from buying the vehicle. Initially the dealership set out that it would be able to address these issues as part of the deal. Eventually, and after intervention from the dealership manager, agreement was reached to rectify the 'faults'. These have been addressed to my satisfaction and the dealership has been excellent in follow up customer service.
Verified User
•
Jan 15, 2023
5.0/5
5.0/5
Incredibly helpful staff and very helpful without being pushy
Verified User
•
Jan 10, 2023
5.0/5
5.0/5
Very helpful and very friendly.Would definitely recommend.Thank you for a great Audi experience 🙂
Verified User
•
Jan 10, 2023
5.0/5
5.0/5
My experience with you was amazing.As soon as I walked through the door I was made to feel welcome.Darryl was very professional, I knew the car I wanted and she was with me through everything.Outstanding, thank you.