Overall very good, although there seemed to be a slight mix up regarding curtesy cars, fortunately this was quickly resolved as I was only travelling locally that day. But the Basingstoke staff were all helpful, efficient and polite , especially my service agent Joanna Zlotorzycka.
Verified User
•
Oct 3, 2022
4.0/5
4.0/5
Whilst I accept AUDI are busy, I was surprised to re-boot my SatNav took a whole day. I do not live local, therefore, I was at the dealership from 0830hrs till 1645hrs for this to be done. Staff were attentive and accommodating but I also work.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
i had a very good person sell me the car. Experience overall was excellent - a massive improvement following last time I purchased a car.
Verified User
•
Sep 29, 2022
5.0/5
5.0/5
Both Matt and Jake were excellent. Friendly, professional and knowledgeable. The survey doesn’t catch the fact that I’m not local so I couldn’t easily visit.
Verified User
•
Sep 29, 2022
4.0/5
4.0/5
Good friendly and attentive customer service.
Verified User
•
Sep 26, 2022
5.0/5
5.0/5
Great service all round!
Verified User
•
Sep 26, 2022
5.0/5
5.0/5
Thank you for the good customer service I received. Always on time and informative. But please can you change my name on this email. It always goes out to Dammar. Which is my father. My name is Janmyajaya Shahi. I am the owner of my vehicle now. Kind regards JJ
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Overall very good, although there seemed to be a slight mix up regarding curtesy cars, fortunately this was quickly resolved as I was only travelling locally that day. But the Basingstoke staff were all helpful, efficient and polite , especially my service agent Joanna Zlotorzycka.
Verified User
•
Oct 3, 2022
4.0/5
4.0/5
Whilst I accept AUDI are busy, I was surprised to re-boot my SatNav took a whole day. I do not live local, therefore, I was at the dealership from 0830hrs till 1645hrs for this to be done. Staff were attentive and accommodating but I also work.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
i had a very good person sell me the car. Experience overall was excellent - a massive improvement following last time I purchased a car.
Verified User
•
Sep 29, 2022
5.0/5
5.0/5
Both Matt and Jake were excellent. Friendly, professional and knowledgeable. The survey doesn’t catch the fact that I’m not local so I couldn’t easily visit.
Verified User
•
Sep 29, 2022
4.0/5
4.0/5
Good friendly and attentive customer service.
Verified User
•
Sep 26, 2022
5.0/5
5.0/5
Great service all round!
Verified User
•
Sep 26, 2022
5.0/5
5.0/5
Thank you for the good customer service I received. Always on time and informative. But please can you change my name on this email. It always goes out to Dammar. Which is my father. My name is Janmyajaya Shahi. I am the owner of my vehicle now. Kind regards JJ