The Advisory items listed a tyre and a new battery were horrendously expensive in comparison to the other retail outlets for a loyal customer and when I have both my Audi's serviced at Basingstoke Audi, although I no longer in Basingstoke.
Verified User
•
Dec 15, 2022
4.0/5
4.0/5
Only slight disappointment was that the car was not washed and cleaned as well as on previous visits
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
No
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
It was an excellent service experience by Adrian and team. They were patient enough to answer all my queries regarding the car. Keep up the good work.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
Excellent, excellent, excellent!!!!!! Jakob and his team at Audi Basingstoke went above and beyond to help me get the right car. Cannot Thank nor praise them enough... You can tell when you walk through the door the vibe and the cheery atmosphere resonates through all the staff and reflects on their considerate, professional customer service. Thank you
Verified User
•
Dec 12, 2022
4.0/5
4.0/5
Still have a challenge with the digital Audi service “book”. How does it work?
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
All ran very smoothly. Ashleigh is very helpful and a real credit to your dealership.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
From the first moment I entered the dealership, Emily made me feel very welcome and then Matt was very friendly and made me feel like I could ask any questions I had... no question was too much. I received great customer service from all.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Jakub at Basingstoke Audi was excellent, made the process of getting a new car easy and stress free. Everything was explained clearly and I had my new car within a week. Thank you
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Everyone I spoke to from the start was warm, welcoming, professional and made the whole experience a pleasure. Well done all at Lookers Farnborough. Jez Goodman
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The Advisory items listed a tyre and a new battery were horrendously expensive in comparison to the other retail outlets for a loyal customer and when I have both my Audi's serviced at Basingstoke Audi, although I no longer in Basingstoke.
Verified User
•
Dec 15, 2022
4.0/5
4.0/5
Only slight disappointment was that the car was not washed and cleaned as well as on previous visits
Verified User
•
Dec 15, 2022
5.0/5
5.0/5
No
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
It was an excellent service experience by Adrian and team. They were patient enough to answer all my queries regarding the car. Keep up the good work.
Verified User
•
Dec 14, 2022
5.0/5
5.0/5
Excellent, excellent, excellent!!!!!! Jakob and his team at Audi Basingstoke went above and beyond to help me get the right car. Cannot Thank nor praise them enough... You can tell when you walk through the door the vibe and the cheery atmosphere resonates through all the staff and reflects on their considerate, professional customer service. Thank you
Verified User
•
Dec 12, 2022
4.0/5
4.0/5
Still have a challenge with the digital Audi service “book”. How does it work?
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
All ran very smoothly. Ashleigh is very helpful and a real credit to your dealership.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
From the first moment I entered the dealership, Emily made me feel very welcome and then Matt was very friendly and made me feel like I could ask any questions I had... no question was too much. I received great customer service from all.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Jakub at Basingstoke Audi was excellent, made the process of getting a new car easy and stress free. Everything was explained clearly and I had my new car within a week. Thank you
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Everyone I spoke to from the start was warm, welcoming, professional and made the whole experience a pleasure. Well done all at Lookers Farnborough. Jez Goodman