It was an excellent service experience by Adrian and team. They were patient enough to answer all my queries regarding the car. Keep up the good work.

Excellent, excellent, excellent!!!!!! Jakob and his team at Audi Basingstoke went above and beyond to help me get the right car. Cannot Thank nor praise them enough... You can tell when you walk through the door the vibe and the cheery atmosphere resonates through all the staff and reflects on their considerate, professional customer service. Thank you

Still have a challenge with the digital Audi service “book”. How does it work?

All ran very smoothly. Ashleigh is very helpful and a real credit to your dealership.

From the first moment I entered the dealership, Emily made me feel very welcome and then Matt was very friendly and made me feel like I could ask any questions I had... no question was too much. I received great customer service from all.

Jakub at Basingstoke Audi was excellent, made the process of getting a new car easy and stress free. Everything was explained clearly and I had my new car within a week. Thank you

Everyone I spoke to from the start was warm, welcoming, professional and made the whole experience a pleasure. Well done all at Lookers Farnborough. Jez Goodman

Extremally happy with the great support and sales process provide by both Darryl and Jake at Basingstoke Audi, now the third Audio I have bought from Jake! Looking forward to trading the Q7 in for the A6 Etron when it comes out and I will go straight to Jake...

There was confusion over the offering of service packages. This was resolved once we spoke to Ashleigh in Basingstoke. We had a private plate to put on the car and made it clear we would provide the plates but several times we were asked or informed that Lookers could provide the plates. As if someone wasn’t really listening.

Joannazlotorzycka was very helpful