Basingstoke Audi
4.6/5
4.6 /5
1,106 Verified Reviews
Crockford Ln, Chineham, Basingstoke, Basingstoke, RG24 8NA, GB
01256 307500
Get Directions | Larger Map
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
ADDITIONAL LINKS
Google
1,106 Verified Reviews
•
4.0/5
4.0 /5
Whilst I accept AUDI are busy, I was surprised to re-boot my SatNav took a whole day. I do not live local, therefore, I was at the dealership from 0830hrs till 1645hrs for this to be done. Staff were attentive and accommodating but I also work.
•
5.0/5
5.0 /5
i had a very good person sell me the car. Experience overall was excellent - a massive improvement following last time I purchased a car.
•
5.0/5
5.0 /5
Both Matt and Jake were excellent. Friendly, professional and knowledgeable.The survey doesn’t catch the fact that I’m not local so I couldn’t easily visit.
•
4.0/5
4.0 /5
Good friendly and attentive customer service.
•
5.0/5
5.0 /5
Great service all round!
•
5.0/5
5.0 /5
Thank you for the good customer service I received. Always on time and informative. But please can you change my name on this email. It always goes out to Dammar. Which is my father. My name is Janmyajaya Shahi. I am the owner of my vehicle now. Kind regards JJ
•
4.0/5
4.0 /5
The supply of new vehicles available in the showroom is poor across the market and the wait for one to be built makes no sense to the customer. This has pushed the cost of second hand cars to stupid levels at which to buyFor those like me with no NEED to buy now, it makes sense to wait
•
4.0/5
4.0 /5
I was sold a car with 2 free services only to be told that this was not the case, however this has been honoured after speaking to Kevin. The booking experience is classed as poor due to the initial sale not the staff dealing with the case. You also provided a courtesy car and I spoke to someone there and asked how much to purchase as I have someone interested. They said they would get someone to call. No one has
•
5.0/5
5.0 /5
All the staff at Basingtoke Audi are professional and friendly
•
5.0/5
5.0 /5
People were great. Dealership was great experienceLooked after family while we discussed detailsVery attentive.Made it a nice experience.Not pushy.Only thing that could be improved would be prior communication about all the documents to sign online. An email turned up but I wasn’t really sure what this was and if a mistake was made, all the documents had to be thrown away and start again signing online.Maybe this was due to staff holiday when email came in.