Basingstoke Audi
4.6/5
4.6 /5
1,123 Verified Reviews
Crockford Ln, Chineham, Basingstoke, Basingstoke, RG24 8NA, GB
01256 307500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,123 Verified Reviews
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4.0/5
4.0 /5
All went well. Took longer than anticipated but that wasn't a problem for me. Only thing I find frustrating is that when I called the 01256 number and pressed various buttons to get to Service, I ended up somewhere in Scotland where I was told "I'll put you through to Basingstoke" which is where I had assumed I was anyway.
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5.0/5
5.0 /5
Friendly and welcoming staff made the whole experience more pleasing, thank you.
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5.0/5
5.0 /5
Helpful, realistic staff.
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5.0/5
5.0 /5
A very good customer experience as usual.
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5.0/5
5.0 /5
Excellent service as always!
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5.0/5
5.0 /5
When can I collect the car
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4.0/5
4.0 /5
Overall very good, although there seemed to be a slight mix up regarding curtesy cars, fortunately this was quickly resolved as I was only travelling locally that day. But the Basingstoke staff were all helpful, efficient and polite , especially my service agent Joanna Zlotorzycka.
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4.0/5
4.0 /5
Whilst I accept AUDI are busy, I was surprised to re-boot my SatNav took a whole day. I do not live local, therefore, I was at the dealership from 0830hrs till 1645hrs for this to be done. Staff were attentive and accommodating but I also work.
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5.0/5
5.0 /5
i had a very good person sell me the car. Experience overall was excellent - a massive improvement following last time I purchased a car.
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5.0/5
5.0 /5
Both Matt and Jake were excellent. Friendly, professional and knowledgeable.The survey doesn’t catch the fact that I’m not local so I couldn’t easily visit.