Superb customer service from Ashley Lentle , Christopher Minter and Alan Davies.
Verified User
•
Aug 31, 2022
5.0/5
5.0/5
Matt went above and beyond, not an in your face salesman, polite and knowledgeable throughout, clear in his communication, gave me time to think about decisions
Verified User
•
Aug 30, 2022
5.0/5
5.0/5
Great experience from both Harry & Jake, felt very comfortable and informed throughout the whole process.
Verified User
•
Aug 29, 2022
4.0/5
4.0/5
Car clean is very poor
Verified User
•
Aug 26, 2022
5.0/5
5.0/5
Whilst we did t buy a car Harry was exceptional in how he dealt with us. A real asset to your business.
Verified User
•
Aug 26, 2022
5.0/5
5.0/5
Great service from James Flagg.
Verified User
•
Aug 26, 2022
5.0/5
5.0/5
Overall the service I received was fine.Two things that I comment on every time.1. when I phone to book a service someone in Glasgow or Newcastle answers and deals with the booking. Why can’t I speak with someone in Basingstoke who knows me and my car?2. The confirmation email which came from Glasgow is a black panel with ridiculously small white text which my email application struggled to process and I could hardly read. Who in the IT department thinks that’s a good idea? What’s wrong with black text on white background that most people use and which I can easily read and check the details?
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Jakub at Basingstoke Audi was very helpful and made the process of buying my new car very easy. It was excellent service and communication.
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Sarah Minter knows great customer service. A credit to your team!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Superb customer service from Ashley Lentle , Christopher Minter and Alan Davies.
Verified User
•
Aug 31, 2022
5.0/5
5.0/5
Matt went above and beyond, not an in your face salesman, polite and knowledgeable throughout, clear in his communication, gave me time to think about decisions
Verified User
•
Aug 30, 2022
5.0/5
5.0/5
Great experience from both Harry & Jake, felt very comfortable and informed throughout the whole process.
Verified User
•
Aug 29, 2022
4.0/5
4.0/5
Car clean is very poor
Verified User
•
Aug 26, 2022
5.0/5
5.0/5
Whilst we did t buy a car Harry was exceptional in how he dealt with us. A real asset to your business.
Verified User
•
Aug 26, 2022
5.0/5
5.0/5
Great service from James Flagg.
Verified User
•
Aug 26, 2022
5.0/5
5.0/5
Overall the service I received was fine.Two things that I comment on every time.1. when I phone to book a service someone in Glasgow or Newcastle answers and deals with the booking. Why can’t I speak with someone in Basingstoke who knows me and my car?2. The confirmation email which came from Glasgow is a black panel with ridiculously small white text which my email application struggled to process and I could hardly read. Who in the IT department thinks that’s a good idea? What’s wrong with black text on white background that most people use and which I can easily read and check the details?
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Jakub at Basingstoke Audi was very helpful and made the process of buying my new car very easy. It was excellent service and communication.
Verified User
•
Aug 25, 2022
5.0/5
5.0/5
Sarah Minter knows great customer service. A credit to your team!