Basingstoke Audi
4.6/5
4.6 /5
1,106 Verified Reviews
Crockford Ln, Chineham, Basingstoke, Basingstoke, RG24 8NA, GB
01256 307500
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,106 Verified Reviews
5.0/5
5.0 /5
Yes there is. I will be honest with you. It isnt Audi as a company that has kept me coming back. Dont get me wrong, your cars are amazing...but it was something more. In a nutshell, Jake and Darryl are who kept me with you. Above and beyond would be an understatement. These are not just in sales, they prioritise forming relations with customers, they make you feel more than just another customer. Jaguar, Mercedes, BMW...awesome cars...but it always felt like just another sale.You need to keep hold of these two in your team, but I guess you already know this. I have never, not once, felt the need to thank anyone in car sales with a bottle of wine...it was the very least I could have done.The perfect team, Darryl knew what car I wanted, even knew when I wasn't happy with the colour...the personal touch that often lacks in most other dealerships. That is something rare.Jake...well, he did everything he could to get the best deal, or at least that is how it felt...and still does...with the personal touch that he shares with Darryl.It is with thanks to these two wonderful people that I proudly own an Audi.Note that I said people...not sales!So, all that I have left to say is a huge thank you, hope they both enjoyed their wine.

5.0/5
5.0 /5
Joanna Zlotorzycka was looking after us very well :) also some different woman also gave us some booka for my son.Highly recommend

5.0/5
5.0 /5
Kerrie was professional and friendly throughout the whole process with thanks to Jake as well!

5.0/5
5.0 /5
Our car developed a fault which made it undriveable. I had to drop the car off in the early evening. After my car was booked in, the GM offered me a lift home, even though it was slightly out of his way. Also, although the work hadn’t been planned into the following day’s work, it was attended to the following day, and Ashleigh kept me fully up to date as the work progressed.All in all I was very impressed.

5.0/5
5.0 /5
I found the overall experience of buying a car very easy and straight forward all with a very friendly helpful approach.

5.0/5
5.0 /5
From start to finish, a very positive experience.

5.0/5
5.0 /5
We were 'walk in' customers looking at the used car range. Matthew Davies was available to assist us and help select a car model. Matthew tried exceptionally hard to find a match for us however there was nothing within the Lookers network to match our requirements/specification at the time. We did find what we were looking for within the Sytner group however I would have liked to place the business via Matthew who I was exceptionally impressed with. I will absolutely contact Matthew again when I am in the market, he showered empathy and the passion to deliver the service I would expect from Audi and the right vehicle. I am sure he will sell many vehicles with this approach.

5.0/5
5.0 /5
No

5.0/5
5.0 /5
I am very happy with Hardus, He has been fantastic with his service and gesture.

5.0/5
5.0 /5
Brilliant friendly people