Whilst booking on the phone was not difficult - the lack of an online booking option delayed me getting the car booked in as it was difficult to find an opportunity to speak but I would have been able to book online in a reasonable time.
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
Great experience.
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
All staff were helpful and provided a great service.
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
information presented on the website was clear, communications with staff were excellent, with staff being most obliging.
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
The whole experience from when I walked in the door was fantastic, I couldn’t be happier with the service I received.
Verified User
•
Jun 17, 2022
4.0/5
4.0/5
The mmi interface, myAudi and user login settings is not well understood by dealership although I suspect there are some underlying IT bugs and issues with the s/w which is still very inconsistent and overly complex and a source of significant frustration for a car of this value.
Verified User
•
Jun 17, 2022
5.0/5
5.0/5
Great process in place. Real customer service.
Verified User
•
Jun 16, 2022
4.0/5
4.0/5
Thank you
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Really pleased with the Quality of work which was carried out on A4 Audi Quattro and would recommend to other people.
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Darryl Wise and Jake Beale were friendly and helpful in pre-sales. Adrian in service management was also very informative and helpful in sorting out some minor issues post-sales.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Whilst booking on the phone was not difficult - the lack of an online booking option delayed me getting the car booked in as it was difficult to find an opportunity to speak but I would have been able to book online in a reasonable time.
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
Great experience.
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
All staff were helpful and provided a great service.
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
information presented on the website was clear, communications with staff were excellent, with staff being most obliging.
Verified User
•
Jun 21, 2022
5.0/5
5.0/5
The whole experience from when I walked in the door was fantastic, I couldn’t be happier with the service I received.
Verified User
•
Jun 17, 2022
4.0/5
4.0/5
The mmi interface, myAudi and user login settings is not well understood by dealership although I suspect there are some underlying IT bugs and issues with the s/w which is still very inconsistent and overly complex and a source of significant frustration for a car of this value.
Verified User
•
Jun 17, 2022
5.0/5
5.0/5
Great process in place. Real customer service.
Verified User
•
Jun 16, 2022
4.0/5
4.0/5
Thank you
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Really pleased with the Quality of work which was carried out on A4 Audi Quattro and would recommend to other people.
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Darryl Wise and Jake Beale were friendly and helpful in pre-sales. Adrian in service management was also very informative and helpful in sorting out some minor issues post-sales.