Harry was very helpful during my preview of the car and subsequent purchase. He was also very communicative and followed up very timely on queries etc and even arranged to collect me from the local train station on the morning the purchase was completed. He couldn’t have been more helpful and to be honest I’m a person who is sceptical of car sales execs and he most definitely broke that stereotypical mold!

Matt was amazing and he took care of everything :)

Service from all aspects was very good. If there was one thing that I found a little annoying it was the multiple reminders about checking your car in online. I would never do this as I prefer talking to a person. One reminder about an activity I would never complete would have sufficed. Otherwise brilliant, I'll be back!

I was asked by Lookers if there was anything else I wanted looking at. I mentioned that the car was losing water so was then told it would be £130 just to look at the problem which is insultingly expensive.I did not bother...only for Audi to give the car a once over and tell me they found an issue with a leaking water pump/housing during the service anyway.

Great service, great car, good finance offer but timing became a barrier

The main contact was very friendly and helpful, he arranged a test drive and explained fully the financial considerations. In this instance the model I was interested in was not up to the standard of the VW T-roc which I had already tested.

Kerry and the team well excellent.

This is not a complaint, but a helpful hint..... on departure from the showroom in the new car, it flashed up on my screen that there was insufficient tyre pressure.... the tyres appeared to be fine when they were checked and I expect it was simply a case of the warning system not being erased.....

The staff at Basingstoke were great especially Kerry and Harry who I dealt with. Customer service was great compared to Portsmouth Audi.

Brilliant service !