I took advantage of the VIP appointment to see what vehicles you had and to get a part-exchange valuation for my A5 Quattro. Art was extremely helpful and looked elsewhere within the Group for suitable vehicles. Unfortuanely, there were no vehicles that interested me. As usual, your staff were very professional and friendly.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Good, positive experience. Thank you.
Verified User
•
Jul 1, 2022
5.0/5
5.0/5
Great service from service advisor Sarah and technician Chris.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Hats off to James Flagg who saw me through from enquiry to delivery and kept me posted with continuing updates which made the experience rather enjoyable
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
It took over 2 weeks to get my vehicle booked in. This maybe because I had had only purchased the car 5 days prior and when calling the dealership to report the fault I was led to believe the workshop was going to contact me with an appointment.After waiting more than 2 weeks I wrote to the dealership to request why I hadn’t been contacted and my details were forwarded to Audi bookings who were extremely efficient.
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
It was a pity that I had to take two expensive taxi journeys to and from my home. No one was available.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Art was absolutely amazing, felt like he genuinely our best interest at heart and was really knowledgeable too.Works highly recommended this dealership
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Driver collecting and returning vehicle to our home address was extremely courteous and friendly. Vehicle also cleaned and valeted after service.
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
Jakub and the team were fantastic. Great communication. There was a minor issue with the finance that was no fault of anyone at the dealer. Everything explained and problem resolved quickly. I shall return soon so Jakub can see my new dog as discussed!Many thanks Jakub and team for a job well done.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I took advantage of the VIP appointment to see what vehicles you had and to get a part-exchange valuation for my A5 Quattro. Art was extremely helpful and looked elsewhere within the Group for suitable vehicles. Unfortuanely, there were no vehicles that interested me. As usual, your staff were very professional and friendly.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Good, positive experience. Thank you.
Verified User
•
Jul 1, 2022
5.0/5
5.0/5
Great service from service advisor Sarah and technician Chris.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Hats off to James Flagg who saw me through from enquiry to delivery and kept me posted with continuing updates which made the experience rather enjoyable
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
It took over 2 weeks to get my vehicle booked in. This maybe because I had had only purchased the car 5 days prior and when calling the dealership to report the fault I was led to believe the workshop was going to contact me with an appointment.After waiting more than 2 weeks I wrote to the dealership to request why I hadn’t been contacted and my details were forwarded to Audi bookings who were extremely efficient.
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
It was a pity that I had to take two expensive taxi journeys to and from my home. No one was available.
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Art was absolutely amazing, felt like he genuinely our best interest at heart and was really knowledgeable too.Works highly recommended this dealership
Verified User
•
Jun 28, 2022
5.0/5
5.0/5
Driver collecting and returning vehicle to our home address was extremely courteous and friendly. Vehicle also cleaned and valeted after service.
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
Jakub and the team were fantastic. Great communication. There was a minor issue with the finance that was no fault of anyone at the dealer. Everything explained and problem resolved quickly. I shall return soon so Jakub can see my new dog as discussed!Many thanks Jakub and team for a job well done.