Adrian Warren and his team were absolutely excellent and I was delighted with their approach to resolving the issues. Great people to do business with! Thank you.

Once booked in, one reminder is sufficient. I received multiple reminders via email and text. The video didn't correlate with summary report of what work was required, however, quickly amended when pointed out. The customer service from Audi was absolutely superb

Jake and Rene were extremely polite, friendly, knowledgeable and helpful. Neither of them were pushy - excellent service from both. Met another couple of team members, all of which were all friendly and helpful!

Extremely happy and satisfied beyond my expectations

Sayed did a fantastic job finding and securing the ideal replacement for me.

fabulous personal service from service advisor to engineer transformed our view of Basingstoke Audi service, we had transferred to using Reading Audi but will switch back to basingstoke.

I decided to keep my car for a little longer but will be back

Various comments submitted to main Audi survey. Good overall but could be better.

Sarah was superb in efficiently booking the car in and offering a complimentary hire car, kept me in touch and the work was completed ahead of schedule, returning to me a cleaned and valeted vehicle. I was also offered £150 towards something of my choice as compensation for having to wait so long for the correct parts to arrive in Basingstoke, this was unexpected and very welcome, it made my day!!

No everything was as expected by me from Audi and it’s staff Than you.