I was asked by Lookers if there was anything else I wanted looking at. I mentioned that the car was losing water so was then told it would be £130 just to look at the problem which is insultingly expensive.I did not bother...only for Audi to give the car a once over and tell me they found an issue with a leaking water pump/housing during the service anyway.
Verified User
•
Jul 22, 2022
5.0/5
5.0/5
Great service, great car, good finance offer but timing became a barrier
Verified User
•
Jul 22, 2022
4.0/5
4.0/5
The main contact was very friendly and helpful, he arranged a test drive and explained fully the financial considerations. In this instance the model I was interested in was not up to the standard of the VW T-roc which I had already tested.
Verified User
•
Jul 20, 2022
5.0/5
5.0/5
Kerry and the team well excellent.
Verified User
•
Jul 20, 2022
5.0/5
5.0/5
This is not a complaint, but a helpful hint..... on departure from the showroom in the new car, it flashed up on my screen that there was insufficient tyre pressure.... the tyres appeared to be fine when they were checked and I expect it was simply a case of the warning system not being erased.....
Verified User
•
Jul 20, 2022
5.0/5
5.0/5
The staff at Basingstoke were great especially Kerry and Harry who I dealt with. Customer service was great compared to Portsmouth Audi.
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
Brilliant service !
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
Your team were excellent is developing my needs and required spec. I had consider KIA and other looking at E cars however, the opporutintry to drive the Audi has likley convinced me to continue with the brand. The information and knowledge shared foucused on the model and I now have a clear idea of options.
Verified User
•
Jul 18, 2022
5.0/5
5.0/5
Paul Edwards was extremely good and very patient with us as we were going from 2 to 1 car and had no idea what we wanted. Took us through and showed us many options before we decided. Definitely not a pushy sale which we liked.
Verified User
•
Jul 14, 2022
5.0/5
5.0/5
Kerry Hodder was extremely helpful in our purchase for the car. She explained all of the services the dealership provided really well. She is very friendly and made our experience more enjoyable.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was asked by Lookers if there was anything else I wanted looking at. I mentioned that the car was losing water so was then told it would be £130 just to look at the problem which is insultingly expensive.I did not bother...only for Audi to give the car a once over and tell me they found an issue with a leaking water pump/housing during the service anyway.
Verified User
•
Jul 22, 2022
5.0/5
5.0/5
Great service, great car, good finance offer but timing became a barrier
Verified User
•
Jul 22, 2022
4.0/5
4.0/5
The main contact was very friendly and helpful, he arranged a test drive and explained fully the financial considerations. In this instance the model I was interested in was not up to the standard of the VW T-roc which I had already tested.
Verified User
•
Jul 20, 2022
5.0/5
5.0/5
Kerry and the team well excellent.
Verified User
•
Jul 20, 2022
5.0/5
5.0/5
This is not a complaint, but a helpful hint..... on departure from the showroom in the new car, it flashed up on my screen that there was insufficient tyre pressure.... the tyres appeared to be fine when they were checked and I expect it was simply a case of the warning system not being erased.....
Verified User
•
Jul 20, 2022
5.0/5
5.0/5
The staff at Basingstoke were great especially Kerry and Harry who I dealt with. Customer service was great compared to Portsmouth Audi.
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
Brilliant service !
Verified User
•
Jul 19, 2022
5.0/5
5.0/5
Your team were excellent is developing my needs and required spec. I had consider KIA and other looking at E cars however, the opporutintry to drive the Audi has likley convinced me to continue with the brand. The information and knowledge shared foucused on the model and I now have a clear idea of options.
Verified User
•
Jul 18, 2022
5.0/5
5.0/5
Paul Edwards was extremely good and very patient with us as we were going from 2 to 1 car and had no idea what we wanted. Took us through and showed us many options before we decided. Definitely not a pushy sale which we liked.
Verified User
•
Jul 14, 2022
5.0/5
5.0/5
Kerry Hodder was extremely helpful in our purchase for the car. She explained all of the services the dealership provided really well. She is very friendly and made our experience more enjoyable.