The whole experience from when I walked in the door was fantastic, I couldn’t be happier with the service I received.
Verified User
•
Jun 17, 2022
4.0/5
4.0/5
The mmi interface, myAudi and user login settings is not well understood by dealership although I suspect there are some underlying IT bugs and issues with the s/w which is still very inconsistent and overly complex and a source of significant frustration for a car of this value.
Verified User
•
Jun 17, 2022
5.0/5
5.0/5
Great process in place. Real customer service.
Verified User
•
Jun 16, 2022
4.0/5
4.0/5
Thank you
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Really pleased with the Quality of work which was carried out on A4 Audi Quattro and would recommend to other people.
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Darryl Wise and Jake Beale were friendly and helpful in pre-sales. Adrian in service management was also very informative and helpful in sorting out some minor issues post-sales.
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
The car Health check was very informative but I wish the technicians would talk a little slower when explaining problems.Having the same adviser as previous appointments was ideal for continuity which is something I have suggested in the past.
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
A great team of people who I trust with my car.
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
very good and seemless service
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
Very helpful staff dealing with a sudden problem. Comms were first rate and problems with car dealt with quickly with no drama.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The whole experience from when I walked in the door was fantastic, I couldn’t be happier with the service I received.
Verified User
•
Jun 17, 2022
4.0/5
4.0/5
The mmi interface, myAudi and user login settings is not well understood by dealership although I suspect there are some underlying IT bugs and issues with the s/w which is still very inconsistent and overly complex and a source of significant frustration for a car of this value.
Verified User
•
Jun 17, 2022
5.0/5
5.0/5
Great process in place. Real customer service.
Verified User
•
Jun 16, 2022
4.0/5
4.0/5
Thank you
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Really pleased with the Quality of work which was carried out on A4 Audi Quattro and would recommend to other people.
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Darryl Wise and Jake Beale were friendly and helpful in pre-sales. Adrian in service management was also very informative and helpful in sorting out some minor issues post-sales.
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
The car Health check was very informative but I wish the technicians would talk a little slower when explaining problems.Having the same adviser as previous appointments was ideal for continuity which is something I have suggested in the past.
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
A great team of people who I trust with my car.
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
very good and seemless service
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
Very helpful staff dealing with a sudden problem. Comms were first rate and problems with car dealt with quickly with no drama.