Basingstoke Audi
4.6/5
4.6 /5
1,123 Verified Reviews
Crockford Ln, Chineham, Basingstoke, Basingstoke, RG24 8NA, GB
01256 307500
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,123 Verified Reviews
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5.0/5
5.0 /5
Great support from Basingstoke Audi, but would have appreciated a call to say the car was ready for pick up, as we we then got caught up in busy traffic.
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5.0/5
5.0 /5
Very helpful throughout the process, and good update communication
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5.0/5
5.0 /5
I would like to thank Arturas, Daryle and Kevin for there excellent service they gave me thank you
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5.0/5
5.0 /5
Whilst booking on the phone was not difficult - the lack of an online booking option delayed me getting the car booked in as it was difficult to find an opportunity to speak but I would have been able to book online in a reasonable time.
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5.0/5
5.0 /5
Great experience.
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5.0/5
5.0 /5
All staff were helpful and provided a great service.
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5.0/5
5.0 /5
information presented on the website was clear, communications with staff were excellent, with staff being most obliging.
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5.0/5
5.0 /5
The whole experience from when I walked in the door was fantastic, I couldn’t be happier with the service I received.
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4.0/5
4.0 /5
The mmi interface, myAudi and user login settings is not well understood by dealership although I suspect there are some underlying IT bugs and issues with the s/w which is still very inconsistent and overly complex and a source of significant frustration for a car of this value.
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5.0/5
5.0 /5
Great process in place. Real customer service.