Car was taken offsite for test drive - Not sure why. As was not mentioned to me assume the car passed the test. Overall though very good and thorough service

I had regular email updates on the build process. The specification change – fires in Babylon – but was not made aware. I feel that the car is not quite what I was expecting for a £40K+ vehicle. Is it the staff’s fault? Or is it central making it up as they go along?

Mar car in 2 years old and only has 10K on the clock, i was advised to meet the Audi recommendation to change the brake fluid after 2 years. I was not given a clear explanation why a car "component" is designed to only have a life of 2 years and such small mileage. The only reply was its an Audi recommendation. To be honest it seems to be a bit of easy money. It i this kind of thing that makes owning an Audi an ever increasing cost and may be eventually just tip the balance to another make with lower more sensible running costs

Amazing stuff at Basingstoke Audi. They cistumore service is a 5 star !

Dominic France provided excellent service very pleased with my purchase

We were pleased with the service we were given, but we did seem to sit in the showroom for a long time waiting! not sure what for, but a long time waiting.....

All very helpful and friendly.

I am very happy with the service I received from everyone I came into contact with at Basingstoke Audi. In particular I would like to mention Matthew Davies with whom it was a pleasure to deal and he did everything in his power to get the car I wanted when I wanted it. I know that it is very easy nowadays to shop around and go for the lowest price when purchasing. However it is more important to me that I am happy with how I have been treated and to believe that I am purchasing from a company whose employees care about customer service.

No