Did not check warranty status before asking me to pay for a repair that was suggested. No mention at the time from the garage but paperwork calls out the need for the cam bel change in 3 months - would have considered doing at the same time if informed
Verified User
•
Mar 5, 2022
Verified User
•
Mar 3, 2022
4.0/5
4.0/5
Very efficient, easy, quick and friendly service.
Verified User
•
Mar 3, 2022
4.0/5
4.0/5
On the video the faults are not fully explained so no idea if work needs doing
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
Professional, totally customer focused. Keep it up.
Verified User
•
Feb 28, 2022
4.0/5
4.0/5
One minor thing - across 2 TTs I've owned from you this is the 3rd time a tyre(s) has been changed while the vehicle is in, and everytime (including this one) it seems like the pressures all around are never checked except for the replacement tyre. This means that the tyre pressure warning goes off on a journey shortly after, leading to anxiety that you may have a flat, but in reality it's because the pressures are uneven, triggering the alarm. Could this please be fed back. Thank you.
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
Jack Dawson is a very good sales executive - Very Pleased
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
James Fagg could not have done more for me, very satisfied with my q5.. The only issue is the amount of fuel that is put in the car, for the amount of profit that is made a full tank of fuel could be put in the vehicle on collection.
Verified User
•
Feb 24, 2022
5.0/5
5.0/5
Thrilled fantastic service as always - very impressed. I think I dealt with Lisa on the service desk she was great 😉
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Did not check warranty status before asking me to pay for a repair that was suggested. No mention at the time from the garage but paperwork calls out the need for the cam bel change in 3 months - would have considered doing at the same time if informed
Verified User
•
Mar 5, 2022
Verified User
•
Mar 3, 2022
4.0/5
4.0/5
Very efficient, easy, quick and friendly service.
Verified User
•
Mar 3, 2022
4.0/5
4.0/5
On the video the faults are not fully explained so no idea if work needs doing
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
Professional, totally customer focused. Keep it up.
Verified User
•
Feb 28, 2022
4.0/5
4.0/5
One minor thing - across 2 TTs I've owned from you this is the 3rd time a tyre(s) has been changed while the vehicle is in, and everytime (including this one) it seems like the pressures all around are never checked except for the replacement tyre. This means that the tyre pressure warning goes off on a journey shortly after, leading to anxiety that you may have a flat, but in reality it's because the pressures are uneven, triggering the alarm. Could this please be fed back. Thank you.
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
Jack Dawson is a very good sales executive - Very Pleased
Verified User
•
Feb 28, 2022
5.0/5
5.0/5
James Fagg could not have done more for me, very satisfied with my q5.. The only issue is the amount of fuel that is put in the car, for the amount of profit that is made a full tank of fuel could be put in the vehicle on collection.
Verified User
•
Feb 24, 2022
5.0/5
5.0/5
Thrilled fantastic service as always - very impressed. I think I dealt with Lisa on the service desk she was great 😉