Sayed did a fantastic job finding and securing the ideal replacement for me.
Verified User
•
Apr 25, 2022
5.0/5
5.0/5
fabulous personal service from service advisor to engineer transformed our view of Basingstoke Audi service, we had transferred to using Reading Audi but will switch back to basingstoke.
Verified User
•
Apr 21, 2022
5.0/5
5.0/5
I decided to keep my car for a little longer but will be back
Verified User
•
Apr 17, 2022
4.0/5
4.0/5
Various comments submitted to main Audi survey. Good overall but could be better.
Verified User
•
Apr 16, 2022
5.0/5
5.0/5
Sarah was superb in efficiently booking the car in and offering a complimentary hire car, kept me in touch and the work was completed ahead of schedule, returning to me a cleaned and valeted vehicle. I was also offered £150 towards something of my choice as compensation for having to wait so long for the correct parts to arrive in Basingstoke, this was unexpected and very welcome, it made my day!!
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
No everything was as expected by me from Audi and it’s staff Than you.
Verified User
•
Apr 8, 2022
Just wanted to say Matt is Basingstoke was very helpful and took the time to answer our questuons, and apology from us to him that we never returned for our test drive in the afternoon as we found a better priced car in Reading later that morning.
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
Absolutely nothing. Attention to detail, customer service excellent as always. Thank you.
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
Matt was excellent and sorted the car out a week earlier then expected
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
It would be nice if when a fault is reported not to have wait 4 weeks for a repair and not to be told to contact the RAC.Otherwise excellent.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Sayed did a fantastic job finding and securing the ideal replacement for me.
Verified User
•
Apr 25, 2022
5.0/5
5.0/5
fabulous personal service from service advisor to engineer transformed our view of Basingstoke Audi service, we had transferred to using Reading Audi but will switch back to basingstoke.
Verified User
•
Apr 21, 2022
5.0/5
5.0/5
I decided to keep my car for a little longer but will be back
Verified User
•
Apr 17, 2022
4.0/5
4.0/5
Various comments submitted to main Audi survey. Good overall but could be better.
Verified User
•
Apr 16, 2022
5.0/5
5.0/5
Sarah was superb in efficiently booking the car in and offering a complimentary hire car, kept me in touch and the work was completed ahead of schedule, returning to me a cleaned and valeted vehicle. I was also offered £150 towards something of my choice as compensation for having to wait so long for the correct parts to arrive in Basingstoke, this was unexpected and very welcome, it made my day!!
Verified User
•
Apr 11, 2022
5.0/5
5.0/5
No everything was as expected by me from Audi and it’s staff Than you.
Verified User
•
Apr 8, 2022
Just wanted to say Matt is Basingstoke was very helpful and took the time to answer our questuons, and apology from us to him that we never returned for our test drive in the afternoon as we found a better priced car in Reading later that morning.
Verified User
•
Apr 8, 2022
5.0/5
5.0/5
Absolutely nothing. Attention to detail, customer service excellent as always. Thank you.
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
Matt was excellent and sorted the car out a week earlier then expected
Verified User
•
Apr 7, 2022
5.0/5
5.0/5
It would be nice if when a fault is reported not to have wait 4 weeks for a repair and not to be told to contact the RAC.Otherwise excellent.