It was good and pleasant. The staff and dentist were very helpful and knowledgeable

They were ready for me when I came for my appointment. The staff were all kind and helpful. The dentist was gentle and did not give the impression he was looking for problems to fix.

It was great. All the staff were very helpful and friendly.

Very friendly and welcoming staff

Wonderful caring stuff

I felt cared for and unjudged because of the condition of my teeth. You have already initiated a care plan to help save my teeth. This is very helpful to me.

My experience was great everyone's was Really courteous. And experience And knowledgeable.

In the 10 years that I have been going to Baystate Dental in Northampton, I have no complaints. I’m always satisfied with the work performed and the cleanliness in every area.I would like to hear from someone about the darkening at the bottom of my new cap.

Exelen

Staff was extremely friendly from start to finish. I have bad anxiety about the dentists and this was the best experience I have had so far. From the moment I arrived I was greeted and checked in by a super friendly women who had a bright smile and welcoming presence! She got me all checked in and explained the process to me clearly. I was then brought back to a room by assistant Jenn who made sure to explain and walk me through everything she was doing to take the X-rays. She was kind and friendly and didn’t make me feel bad about how long it had been since my last dental visit. She even went the extra step to recognize that the X-rays were making me uncomfortable so made sure to tell me as soon as I could take the tray out of my mouth. The Dentist came in and gave me a thorough explanation of what the X-rays showed and next steps. I was very impressed and left feeling like I wanted to come back again! Really great first impression of the office!