Baystate Dental of Northampton
3.8/5
3.8 /5
24 Verified Reviews
24 Verified Reviews
5.0/5
5.0 /5
The most pleasant dentist appointment I’ve ever had! I haven’t been to the dentist in years and was a bit anxious about it. The dental assistant and dentist were both so friendly and reassuring. Very helpful visit.

3.0/5
3.0 /5
My problem was that the hygienist was wearing a flimsy mask, not a superior N95 mask, which I offered to provide in its sealed package. I explained my previous covid infection had left my immune system vulnerable. She argued it wasn't her preference to change her mask. When I suggested I'd need to speak to her boss, she relented and put the N95 mask on, which I greatly appreciated. Note: I was completely satisfied with the cleaning work she had done.

4.0/5
4.0 /5
Dental hygienist just left after my cleaning without a word… no comment on my teeth or how I was doing taking care of them or tips. And no goodbye. I would have at least said thank you to her though.

2.0/5
2.0 /5
The hygienist was pretty rough. They did not explain what was going on.

2.0/5
2.0 /5
Hygienist was incredibly rough until my gums were, in her words, “profusely bleeding”. She asked if I was on blood thinners or could be pregnant twice, to which I am not. She also whispered with a fellow staff member while her hands were still in my mouth and I just sat there, mouth agape. No apology or excuse me was said.

The teeth cleaning I received was the best in a long time. I try to have a regular routine of oral hygene, but there is only so much I can do. The careful scraping and polishing in this visit reminded me of the care I have gotten in years past, but not for the last five years or so..Thank you

5.0/5
5.0 /5
Staff is always great with good humor! Excellent personal interactions receiving dental care. Dr. Jeremy, Jane, Morgan, Violet, all superb! High recommendations.

My apt was at 11:00 I got there at 10:45 and was told I’d be out by 11:45 so I wouldn’t be late for work but I was taken at 11:40 until 11:56 and had to call in lateIt would have been better if someone told me it was impossible to get me seen that morning

Totally happy

5.0/5
5.0 /5
Well I’m glad that I was seeing by a different Doctor. He completely understand what I was talking about and did a great job comparing the past Doctor