Baystate Dental of West Springfield
1.3/5
1.3 /5
7 Verified Reviews
7 Verified Reviews
5.0/5
5.0 /5
Dr Young was great. Really made me feel at ease. Answered all my questions. Highly recommend her !

1.0/5
1.0 /5
Was seen yesterday for emergency visit was told we needed to see endodontist for re-treat root canal.. the office they directed me to call can not see us as they are on a mass health hold.. I asked for assistance to find another office I was advised to call both of our insurance and I did.. I called 23 office between western mass and Boston. I was told multiple times times she had to go back to original Dr that did root canal when I called the office back with this information the recepti

Im not Layla. I'm Annie. You need to find Layla's correct number

I was not informed ahead of time what my out of pocket expenses would be for my crown.It would have been a lot less stressful if I was prepared when I made my appointment.

3.0/5
3.0 /5
It's absolutely shit that you refuse U.S. currency. I don't bank. I pay everything cash. I've paid you in cash for years. One of your incredible employees was kind enough to take my payment and put it on her card on my behalf. It's a hassle that'll have me taking my business elsewhere.

The dentist only looked at my teeth for *maybe* 30 seconds, I am no exaggerating. I know the hygienist is also experienced and knows to look for problems, but the dentist is an actual doctor and I would have liked a more thorough exam

I came in yesterday at 8am for 4 fillings. My right side of my face has been swollen and bruised from the injection and when I called yesterday afternoon, I was told “it’s the luck of the draw.” I’ll be frank, I’m a little ticked off. I spent MONEY filling those cavities. My deductible is gone. I have never had this kind of reaction for fillings, let alone a root canal. It looks like even an extraction may have happened from what’s going on and I’m just pretty upset at the reaction I received.