Baystate Dental of West Springfield
3.8/5
3.8 /5
49 Verified Reviews
49 Verified Reviews
•
3.0/5
3.0 /5
Everyone was professional and courteous. I appreciated the doctor understanding my requests. The only thing I was confused about is that I have to wait over a year for my first cleaning. I understand that I’m a new patient but it is rediculous to have to wait that long for a cleaning.

•
5.0/5
5.0 /5
Everyone was very professional and pleasant on on time

•
4.0/5
4.0 /5
I did have a bit of a wait because me and my siblings arrived an hour early so it was fine. The staff seemed very nice and answered any questions I asked. They were also very friendly.

•
3.0/5
3.0 /5
It was good everyone was very professional and friendly

•
3.0/5
3.0 /5
The dentist and technician were very kind and explained things to me very easily. But once I was leaving and signing paper work I wasn’t really explained about billing as much as I hoped I would. In fact nothing was really said to me except sign here and this is what you owe. Being new to all of this I was hoping for easier communication.

•
5.0/5
5.0 /5
I have'nt been to any Dentist for at least 10 years, this experience changed that. Absolutely fantastic Dr. & staff!

•
5.0/5
5.0 /5
Great place to go for dental work.

•
5.0/5
5.0 /5
I was terrified to go to the dentist but everyone there was so nice and made me feel comfortable

•
2.0/5
2.0 /5
The office staff seemed unwilling and bothered i needed a repair to my lingual bar even though they have done it several times. Then tried to day it would be $400 when I was charged only the $50 co pay. Not very polite or accommodating when I asked for an estimate. I was told they couldn't do anything

•
3.0/5
3.0 /5
First visit was X-rays and evaluation only. The real test is the upcoming g work that needs to be done.