Baystate Dental of Westfield
3.1/5
3.1 /5
24 Verified Reviews
24 Verified Reviews
5.0/5
5.0 /5
Really good

5.0/5
5.0 /5
Very professional staff really cares

5.0/5
5.0 /5
Personal were very polite, caring and friendly.

5.0/5
5.0 /5
Everyone is very friendly ready to help you.

5.0/5
5.0 /5
Everybody I came in contact with was friendly and answered all my questions

5.0/5
5.0 /5
Superb

2.0/5
2.0 /5
The assistant, Connie was very friendly! My dentist however wasn’t as nice. Didn’t even smile or say hello just got to examining my mouth. I already have extreme anxiety so it didn’t really help ease my fears at all.

4.0/5
4.0 /5
I would have liked to make an appointment for another cleaning in 6 months as recommended by the ADA. However, I was told that the office was booking out 1 year. That is unacceptable. Perhaps you have too many patients if you can't accomodate patient services at recommended times.

4.0/5
4.0 /5
Staff were kind and took the time to explain

3.0/5
3.0 /5
I needed to book a separate appointment to be seen by the doctor. I should not need to schedule an additional appointment to be seen by the doctor. I understand being understaffed, but it's an expectation that the whole appointment would be completed in one day - I wouldn't have minded waiting for the doctor to finish with another patient, but instead, I was placed on a cancellation list.